Healthcare

Modernize Healthcare

Drive patient experience and operational efficiencies using
ServiceNow solutions tailored to the healthcare industry

  • Policy and Compliance Management
  • Risk Management
  • IT Business and Financial Management
  • Project Portfolio Management
  • HR Service Delivery

Compliance

HITRUST Compliance
  • Streamline HITRUST compliance and risk through the effective implementation of ServiceNow Policy and Compliance Management and Risk Management applications
  • Reduce reliance on spreadsheets. Leverage ServiceNow as a single system of record to manage risk and compliance
  • Get “Compliance-as-a-service” and assistance with annual HITRUST assessments through our QSA partner, an approved HITRUST CSF assessor
  • Map HITRUST CSF framework in ServiceNow
Compliance Reporting
  • Leverage ServiceNow Policy and Compliance Management for automated, timely, and reliable information which may be reported to OPM, HHS, etc.
  • Reduce spreadsheet driven processes, manual efforts and errors in reporting
  • Provide confidence to patients and shareholders with compliance and timely reporting
  • Build rules and thresholds for various types of reporting
HITRUST Compliance
  • Streamline HITRUST compliance and risk through the effective implementation of ServiceNow Policy and Compliance Management and Risk Management applications
  • Reduce reliance on spreadsheets. Leverage ServiceNow as a single system of record to manage risk and compliance
  • Get “Compliance-as-a-service” and assistance with annual HITRUST assessments through our QSA partner, an approved HITRUST CSF assessor
  • Map HITRUST CSF framework in ServiceNow

Compliance

Compliance Reporting
  • Leverage ServiceNow Policy and Compliance Management for automated, timely, and reliable information which may be reported to OPM, HHS, etc.
  • Reduce spreadsheet driven processes, manual efforts and errors in reporting
  • Provide confidence to patients and shareholders with compliance and timely reporting
  • Build rules and thresholds for various types of reporting

Security

  • Implement ServiceNow® Security Incident Response to improve coordination between teams to resolve security incidents
  • Establish integrated GRC and Security capabilities aligned with industry standards like HIPAA, HITECH, HITRUST, NIST, and ISO
  • Use a consolidated, unified solution to manage all information security and compliance activities
  • Assess and track third party compliance through a collaborative portal with automated alerts

Information Technology

IT Financial Management
  • Track and manage IT project costs for supporting HITECH requirements, tracking departmental spend,
    reporting for grants and more
  • Plan, track, and report IT financials at a granular level by integrating and connecting multiple systems
  • Gain complete financial visibility and identify true costs of IT expenditure with real-time reports and dashboards
Project Portfolio Management
  • Leverage ServiceNow Policy and Compliance Management for automated, timely, and reliable information which may be reported to OPM, HHS, etc.
  • Reduce spreadsheet driven processes, manual efforts and errors in reporting
  • Provide confidence to patients and shareholders with compliance and timely reporting
  • Build rules and thresholds for various types of reporting
Administrative support
  • Implement ServiceNow® Security Incident Response to improve coordination between teams to resolve security incidents
  • Establish integrated GRC and Security capabilities aligned with industry standards like HIPAA, HITECH, HITRUST, NIST, and ISO
  • Use a consolidated, unified solution to manage all information security and compliance activities
  • Assess and track third party compliance through a collaborative portal with automated alerts

Human Resources

  • Drive modern engagement solutions across medical, technical and administrative staff while retaining legacy HR applications and providers
  • Reduce onboarding costs by automating and accelerating physician and employee onboarding
  • Implement ServiceNow HR Service Delivery with Case & Knowledge Management and Self-Service to improve HR efficiency and consumerize employee experience

Patient Experience

  • Capture and evaluate demand for new projects using formal and objective methods. Manage projects using agile and effective tools
  • Integrate project management processes for initiating funded projects
  • Get visibility into overall demand in one place for better funding decisions

Location Management

  • Extend the powerful ServiceNow capabilities beyond IT services to all administrative support like collecting budget and spend information, departmental procedures, etc.
  • Build a single service portal for initiating requests
  • Develop a user friendly service catalog and integrate with service portal

Why INRY? Value with EASE

Deploy quickly, in as little as 2 weeks

We offer accelerators, supported by our implementation methodology, that help deploy the first phase of the solution in as little as 2 weeks. Our innovative PASS™ and EASE® methodologies focus on providing solutions that deliver Efficient Agile Secure Experiences for our clients.

EASE™

INRY’s implementation services are designed to deliver EASE – Efficient Agile Secure Experiences. We ensure that your transition journey to ServiceNow is as smooth as possible.

Accelerate Value Realization Through Enablement

Value Realization is directly proportional to platform adoption. Our proven enablement and adoption services help organizations drive ROI. Service includes up to 3 quarterly health checks and usage maps post-deployment.

360◦ relationship with ServiceNow

As a ServiceNow Gold Partner with over 100 implementations and excellent CSAT scores, we have vast experience across all ServiceNow applications. Our 360 degree relationship with ServiceNow; design partner, technology partner, sales partner, implementation partner and as client, gives us a holistic understanding of the platform and enables us to drive value for our clients.

Insights

Check out our Knowledge Articles on various implementations of ServiceNow products.

ServiceNow Knowledge 2019

Major US Health Insurance Organization streamlines SOC2 compliance with INRY

5 Challenges your IT Service Desk Faces Everyday

How to Drive Organizational Adoption for ServiceNow

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