A quick recap of the Eagan SNUG
IT TransformationBlog Post

A quick recap of the Eagan SNUG

A quick recap of the Eagan SNUG


ServiceNow User Group Meetings 

are something we at INRY always look forward to. It’s a special experience when the ServiceNow community comes together to share information and discuss future projects. They give us the opportunity to tell our success stories and give real-life insights while collaborating with our partners at ServiceNow and mutual customers.

The latest developments to the NOW platform and the recent release of Madrid led to many great conversations, something everyone eagerly awaited. If you attended the event, you know there are a lot of new features and capabilities to explore and leverage.

Being a client ourselves, we were most excited about sharing our own success story with the NOW platform and how we create Efficient Agile Secure Experiences. We run our business on ServiceNow; from HR, finance, delivery, learning management, PMO to sales, everything is powered by the centralized system of ServiceNow. By sponsoring this event, we were able to share our story in a personal way.

The highlight of our story was our one day upgrade to Madrid with minimal customization to Madrid within a few hours. We had a great time sharing our findings and experiences with the attendees of the latest SNUG.

Anu Bulusu

Rethink data security with Madrid

The new data security options of Madrid are the most exciting capabilities of the new release, with Antivirus Scanning being the most popular. At a high level, these new security features help users protect their instances against virus infections caused by file attachments to system records, such as incidents, problems, and stories.

Another significant feature of Madrid is it’s new Instance Security Center dashboard, a centralized place to detect, protect, and respond to instance-based security events.

Our Director of Technology, John VanBruggen explains data security options in ServiceNow:

John VanBruggen

People and conversations

The attendees had some great things to say about ServiceNow and INRY.

"By the end of our deployment INRY had us realizing things we didn't know and showed us how easy it is to use the platform."
"I can only speak to what I've heard about INRY and all I hear are good things."
"INRY just knows how to put on a good ServiceNow show and demonstrate the value of the product."
"INRY always does a great job of representing ServiceNow"
"Only use other products where ServiceNow doesn't support the integration, otherwise you will be strapped with technical debt."
"By the end of our deployment INRY had us realizing things we didn't know and showed us how easy it is to use the platform."
"I can only speak to what I've heard about INRY and all I hear are good things."
"INRY just knows how to put on a good ServiceNow show and demonstrate the value of the product."
"INRY always does a great job of representing ServiceNow"
"I like the switch to INRY, I think it's catchy and MUCH easier to spell and say!"
"Whether you guys are called IntegRhythm or INRY, you seem to produce great work and I always hear how customer focused your team is."
"Not sure what color your shirts truly are, but it conveys the personality of your team very well!"
"I've been to several SNUGs over the past few years and the ones that are sponsored by the right partners are the ones I find to be most impactful."
"At times ServiceNow can be a bit overwhelming, but Anu does a great job of breaking it down into more digestible pieces."


Continuing the conversation

It’d be an understatement to say that the Minnesota SNUG was a hit. Listening to our clients’ experiences made the event even more memorable. Providing personalized guidance and helping attendees build engaging solutions at SNUGs is something our consultants do out of their passion for the platform.

Need help in leveraging the power of ServiceNow? Contact Us.

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