ClientCasey’s General Stores, Inc
Paper Based Manual Tasks
A phased implementation approach with rapid prototyping helped the team to immediately start realizing value
Intelligent routing of cases in ServiceNow connected previously siloed departments leading to better collaboration and efficiency
Personalized dashboards provide District Managers, Area Managers, and Area Supervisors increased visibility into store health
A new mobile app enables Field Service Executives to track their workload and update status of incidents with a few taps
With INRY’s implementation of ServiceNow Project Portfolio Management, Casey’s standardized their end-to-end new store development process right from the identification of a location and signing contracts to the final construction. With Casey’s opening up to 5 new stores each month, the new system will provide the visibility they need to accelerate growth.