INRY Insights: Cloud, Digital Transformation, and ServiceNow

INRY Webinar: Transforming Physician Onboarding with ServiceNow

Written by Santosh Bungle | October 16, 2025

Every workforce transition carries hidden costs or untapped value. AI-driven onboarding and offboarding now deliver measurable gains: faster productivity, reduced churn, and millions reclaimed from overlooked inefficiencies. This session reveals how leading organizations orchestrate people operations into a true growth engine. 

Key insights covered:  

● Cut onboarding ramp time by up to 50% and reduce first-year churn by 40%. 

● Deploy AI to accelerate credentialing, IT setup, and workforce readiness. 

● Recover millions annually through optimized offboarding and asset reclamation. 

● Use executive dashboards to track time-to-productivity and ROI. 

Highlights:

Highlights     Timestamp
Welcome and Introduction to Provider Onboarding Webinar - Max      0:04
Company Background: 100+ Healthcare Implementations Since 2011 - Rhonda   02:28 
The Problem: $211K Cost Per Provider and 6-9 Month Onboarding - Rhonda     05:21
The "Sticky Wall" Exercise: Mapping Four Walls of Manual Workflows - Rhonda    06:21
The Secret Sauce: Parallel Work Streams vs Sequential Processes - Rhonda     10:57
Solution Collaboration with 7-9 Healthcare Providers - Santosh     13:02
Three Key Levers: Pre-boarding, Credentialing, and Concurrency - Santosh     16:08
Best Portal Awards: Community Health Network & Sanford Health - Rhonda           17:56
Provider Portal Demo: Clean Experience with Onboarding Concierge - Vinu           23:05
Journey View: 61 Tasks Broken into Consumable Activity Sets - Vinu    25:10