The implementation phase is only the first step towards a successful ServiceNow journey. Realizing business outcomes post-implementation requires the maturity of people and workflows, process optimization, and expansion to more functions.
Watch our on-demand webinar to learn how Donaldson, a leading industrial engineering company, achieved this and their success story of going global with ServiceNow!
We'll also discuss:
How Donaldson expanded the Now platform globally and eliminated IT silos
Developing a powerful ServiceNow roadmap
Driving user adoption and change management
Handling upgrades and enhancements
Director, Enterprise IT End User Services at Donaldson