Maturing People, Process and ServiceNow after the initial implementation

The Donaldson story: explore what’s beyond an initial ServiceNow implementation!

The implementation phase is only the first step towards a successful ServiceNow journey. Realizing business outcomes post-implementation requires the maturity of people and workflows, process optimization, and expansion to more functions.

Join our upcoming webinar to learn how Donaldson, a leading industrial engineering company, achieved this and their success story of going global with ServiceNow!

We’ll also discuss:

  • How Donaldson expanded the Now platform globally and eliminated IT silos
  • Developing a powerful ServiceNow roadmap
  • Driving user adoption and change management
  • Handling upgrades and enhancements


Jason Sheehan
Director, Enterprise IT End User Services
Donaldson Company, Inc.

Bipin Paracha
Co-Founder & CTO

Watch our on-demand webinar!