Maturing People, Process and ServiceNow after the initial implementation
The Donaldson story: explore what’s beyond an initial ServiceNow implementation!
The implementation phase is only the first step towards a successful ServiceNow journey. Realizing business outcomes post-implementation requires the maturity of people and workflows, process optimization, and expansion to more functions.
Join our upcoming webinar to learn how Donaldson, a leading industrial engineering company, achieved this and their success story of going global with ServiceNow!
We’ll also discuss:
- How Donaldson expanded the Now platform globally and eliminated IT silos
- Developing a powerful ServiceNow roadmap
- Driving user adoption and change management
- Handling upgrades and enhancements
Director, Enterprise IT End User Services
Donaldson Company, Inc.
Co-Founder & CTO