Medical Facilities Network

Medical Faclities Network transforms HITRUST ® Risk and Compliance Management

  • Client
    US Medical Facilities Network
  • Industry
  • Employees
  • Solution
    ServiceNow Policy & Compliance, and Risk Management


Manual spreadsheets
Management of compliance related tasks
Lack of transparency


Allocation metrics and reporting

ServiceNow as a single system of record replaced spreadsheets and reduced the time and effort required to manage risk, compliance, and issues


Auto-creation of issues and automation of risk acceptance drives efficiency, and supports assessment and remediation processes


Automated reporting increases visibility and enables business and control owners to effectively manage risks associated with their business

Business and IT Services

The new structured approach to HITRUST CSF allows the client to manage risk and compliance with EASE

With locations across the US, Mexico, and Canada, the client, a global Medical facilities network needed to comply with several regulations. The client was facing difficulty in monitoring compliance and transforming organizational compliance culture.

INRY’s team of ServiceNow® GRC experts provided guidance on how to map HITRUST CSF framework in ServiceNow. By collaborating with the client to develop a tailored solution, INRY helped them to realize their organizational compliance transformation.

A seamless and successful import of HITRUST into ServiceNow GRC led to maturity in processes.

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