UNC Health Care manages their IT investments efficiently with ServiceNow

  • Client
    UNC Health Care
  • Industry
  • Employees
  • Solution
    ServiceNow IT Business Management and IT Finance Management


Manual Tasks
Multiple processes
Cumbersome Internal Approvals


Security Incident Response

Automated workflows replaced spreadsheets passing from one person to the next and provided an efficient way to track budgets approvals


A visual task board populates the actual spent data based against cost plans and enables finance managers to make informed decisions

IT Financial Management

Real-time reports and dashboards help finance managers gain complete financial visibility and identify the true costs of their IT expenditure

Import and Set-up Authority Documents, Citations, Policies, Profiles

Cleaning up the business application’s data with minimal impact to the system ensured that the new data was populated into the right tables

Dependence on spreadsheets, multiple processes for planning budgets, and cumbersome internal approvals made it extremely challenging for UNC Health Care to organize their finances. As a major not-for-profit medical centre with multiple supporting entities, UNC Health Care needed a more efficient way for teams to collaborate on yearly budgeting cycles and the ability to track actuals against yearly budgets to make informed decisions.

With ServiceNow IT Business & Finance Management, INRY helped UNC Health Care translate their IT costs into business value.

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