Karina McLuckey

Director - Customer Success

Picture of Karina McLuckey

Karina McLuckey

Director - Customer Success

Karina has been devoted to technology and the processes that drive IT success for the length of her decade-and-a-half career. During her 13 years at a national, then global, Real Estate Developer and Property Management Company, she held various IT leadership roles, all with a common theme of transforming and optimizing IT and business operations. Her passion for ServiceNow as the premier platform to drive IT and business transformation led her to INRY, where her goal is to help customers realize the full value of their ServiceNow investment and achieve a high level of success in their roles.
Karina is a Cleveland native, recently transplanted to the hills of Southwest Pennsylvania, where their Welsh Corgi, Ralphie, is enjoying the move from no yard to eight acres. She enjoys reading, traveling with her husband, and working on their various home renovation projects in her spare time.

Areas of Expertise

  • IT Leadership and Strategy
  • Portfolio and Project Management
  • IT Change Management
  • IT Procurement and Asset Management


  • Kent State University
  • Project Management Professional (PMP)


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