End User Hardware Asset Management

Minimize costs of underutilized assets with INRY’s predefined End User Hardware Asset Management capabilities

End User Hardware Asset Management is a business practice that entails managing the physical components of end user computers and computer networks from cradle to grave through their lifecycle.

Our End User Hardware Asset Management services include End User Hardware, Reconciliation, Workstation Lifecycle Planning, Active Inventory, and End User Catalog Setup and Maintenance.

We partner with our clients to provide these services through our predefined projects to assist them in quickly deriving value from their IT asset management.

Intelligent Rhythm Of Work

Key Benefits

Asset-Tracking

Asset Tracking

Understanding how many end user assets are in their environment, and in tracking where those assets are located

Lifecycle-Planning

Lifecycle Planning

Manage end user hardware lifecycle, plan budgets and perform an impact analysis of planned retirements

Catalog-Maintenance

Catalog Maintenance

Streamline end user hardware build process, and ensuring the appropriate approvals are met before deploying hardware

Implementation Services

Solution and Strategy

Solution & Strategy

Targeted workshops to build roadmaps; review existing catalogs; perform gap analysis and recommend next steps

Essential Implementation

Essentials Implementation

Go Live in 2 weeks with Out-of-the-box capabilities and start using ServiceNow product and service catalogs

Targeted Implementation

Targeted Implementation

Implement standard workflows, notifications and SLAs, ongoing maintenance

Advanced Implementations

Advanced Implementations

Advanced workflows, client specific complexities, building metrics and reporting, request fulfillment orchestration

Enablement _ Adoption

Enablement & Adoption

Customized program to enable users to leverage ServiceNow effectively and drive adoption and success

Training

Training

Hands-on training to use ServiceNow to build, manage and administer catalog items

Enhancements

Enhancements

Ongoing enhancements to existing ServiceNow implementations, integrations with other applications, etc.

Upgrades

Upgrades

Upgrade to the latest version of ServiceNow and leverage newer features and functionality

Other Services

Other Services

Contact us for additional information about the complete breadth and scale of our capabilities

Features

Central location for creating requests, approvals and fulfillment

Central location to track and manage assets

Central location for request fulfillment

Central location for creating requests, approvals and fulfillment

Organize and automate service requests

Organize and automate service requests

Build user friendly menus and portals

Build user friendly menus and portals

Self-service enablement

Self-service enablement

Set alerts, notifications and SLAs for Incident and Problem management

Set alerts, notifications and SLAs

Cost reduction through approvals

Cost reduction through approvals

Why INRY? Value with EASE

Deploy quickly, in as little as 2 weeks

We offer accelerators, supported by our implementation methodology, that help deploying the first phase of the solution in as little as 2 weeks. Our innovative PASS™ and EASE® methodologies focus on providing solutions that deliver Efficient Agile Secure Experiences for our clients.

EASE™

INRY’s implementation services are designed to deliver EASE – Efficient Agile Secure Experiences. We ensure that your transition journey to ServiceNow is as smooth as possible.

Accelerate Value Realization Through Enablement

Value Realization is directly proportional to platform adoption. Our proven enablement and adoption services help organizations drive ROI. Service includes up to 3 quarterly health checks and usage maps post-deployment.

360◦ relationship with ServiceNow

As a ServiceNow Gold Partner with over 100 implementations and excellent CSAT scores, we have experience across all the ServiceNow applications. We run our business on ServiceNow. Our 360-degree relationship with ServiceNow – Design partner, technology partner, sales partner, implementation partner and as a client – gives us a holistic understanding of the platform and this enables us to drive value for our clients.

Client Success Stories

Related offerings

Cross Platform Asset Management
Enterprise Hardware Asset Management
Software Asset Management (SAM)