IT Business Management

Run IT like a business to drive future readiness, technology-driven innovation, and maximize return on IT investments.

INRY helps organizations identify, plan, and effectively execute IT projects with ServiceNow Business Management.

 INRY leverages intelligent workflows, automation, and robust dashboards of the ServiceNow ITBM suite of applications to provide clients with greater control, visibility and financial insight into the costs of IT projects.

We bring the same discipline and learning from our own internal implementation to our clients. By bringing in structured, portfolio based methods to plan investments and track performance, we enable our clients to truly align IT with business goals.

Key Benefits


One Integrated System

A single integrated system to manage demand, and to plan and execute IT projects to completion.


Better control

Interactive dashboards help monitor performance and quality of IT projects.


Increased visibility

Increased control and visibility into the costs and accurate returns on IT investments.


Actionable Insights

Get actionable insights for rationalizing applications using built in factors and rules for analysis.

Implementation Services

Solution and Strategy

Solution & Strategy

Targeted workshops to build roadmaps. Review existing implementations. Perform gap analysis and recommend next steps.

Essential Implementation

Essentials Implementation

Go Live in 2 weeks with out of the box capabilities and start using ServiceNow to manage Projects and Portfolios.

Targeted Implementation

Targeted Implementation

Drive specific outcomes related to IT Business Management with standard integrations, workflows, notifications and SLAs.

Advanced Implementations

Advanced Implementations

Configure for client specific complexities, maturity and integrations with third party applications.

Enablement _ Adoption

Enablement & Adoption

Customized program to enable users to leverage ServiceNow effectively and drive adoption and success.



Hands on training about how to use ServiceNow ITBM for planning, managing and controlling projects.



Support ongoing enhancements to existing ServiceNow ITBM implementations, integrations with other applications, etc.



Upgrade to the latest version of ServiceNow and leverage newer features and functionality.


Application Portfolio Management
IT Financial Management
Program Portfolio Management

Why INRY? Value with EASE

Deploy quickly, in as little as 2 weeks

We offer accelerators, supported by our implementation methodology, that help deploy the first phase of the solution in as little as 2 weeks. Our innovative PASS™ and EASE® methodologies focus on providing solutions that deliver Efficient Agile Secure Experiences for our clients


INRY’s implementation services are designed to deliver EASE – Efficient Agile Secure Experiences. We ensure that your transition journey to ServiceNow is as smooth as possible.

Accelerate Value Realization Through Enablement

Value Realization is directly proportional to platform adoption. Our proven enablement and adoption services help organizations drive ROI. Service includes up to 3 quarterly health checks and usage maps post-deployment.

360◦ relationship with ServiceNow

As a ServiceNow Gold Partner with over 100 implementations and excellent CSAT scores, we have vast experience across all ServiceNow applications. Our 360 degree relationship with ServiceNow; design partner, technology partner, sales partner, implementation partner and as client, gives us a holistic understanding of the platform and enables us to drive value for our clients.


Check our Knowledge Articles on various implementations of ServiceNow products

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