Security Incident Response

Leverage ServiceNow’s Security Incident Response platform’s native ITIL capabilities and NIST 800-61 guidelines to respond to security incidents more efficiently and effectively. INRY helps organizations implement the ServiceNow security orchestration, automation and response engine effectively and quickly.

With a stack of several applications already within your Security Operations portfolio, you might be wondering whether you need to add one more.
The reality is that the systems you already have in your technology stack are most likely geared towards identification and prevention, but not towards coordinating and automating security incident responses, or towards generating alerts, notifications or communications. It is also likely that your security operations systems are not integrated with your CMDB and/or service management platforms.  It is here where you are missing the opportunity to automatically catalog and prioritize incidents, based on vulnerability risk and business service impacts. ServiceNow Security Operations closes that gap in your current capability maturity.

INRY works extensively with organizations looking to implement ServiceNow GRC and Security Operations applications to:

  1. Improve cross department collaboration during the Security Incident Response process
  2. Streamline remediation by using predefined workflows and automating routine tasks
  3. Configuring security dashboards that enable you to report on your overall security metrics

Key Benefits

Faster-Incident-Response

Faster Incident Response

Improve cross department collaboration and streamline response by using predefined workflows and automating routine tasks.

Integrate-Security-ITSM

Integrated Security & ITSM

Effectively coordinate tasks between ITSM and Security teams. Prioritize work and track progress.

Address-Root-Cause

Address Root Cause

Leverage Problem Management to automatically create and track problems to prevent future breaches.

Accelerated Response

Accelerated Response

Track similar incidents and enhance risk response strategies, threat intelligence and overall security posture.

Determine Impact _ Criticality

Determine Impact & Criticality

Combine with Vulnerability Management and CMDB to determine incident impact and criticality and drive intelligent response.

Security-Dashboards

Security Dashboards

Measure and report on your overall security metrics in real-time while tracking efficiency of Security Incident Response.

Implementation Services

Solution and Strategy

Solution & Strategy

Targeted workshops to build roadmaps, review existing implementations and perform gap analysis while providing recommend next steps.

Essential Implementation

Essentials Implementation

Go Live in 2 weeks with out of the box capabilities and start using ServiceNow to manage Security Incidents with role-based access separation.

Targeted Implementation

Targeted Implementation

Drive specific outcomes related to Security Incident Response, standard integrations, workflows, notifications and SLAs.

Advanced Implementations

Advanced Implementations

Configure for client specific complexities, maturity and integrations with third party applications.

Enablement _ Adoption

Enablement & Adoption

Customized program to enable users to leverage ServiceNow effectively and drive adoption and success.

Training

Training

Hands on training to use ServiceNow SIR for planning, performing and managing audits, and generating reports.

Enhancements

Enhancements

Support ongoing enhancements to existing ServiceNow SIR implementations, integrations with other applications, etc.

Upgrades

Upgrades

Upgrade to the latest version of ServiceNow and leverage newer features and functionality.

Features

Leverage a single platform to drive collaboration

Leverage a single platform to drive collaboration.

Track and manage incident response in ServiceNow

Track and manage incident response plans in ServiceNow.

Reduce manual tasks, automate investigations and orchestrate tools

Reduce manual tasks, automate investigations and orchestrate tools.

Integrate security incident and vulnerability scan data with business criticality

Integrate security incident and vulnerability scan data with business criticality.

Prioritize incidents by knowing what users and business service are impacted

Prioritize incidents by knowing exactly what systems are impacted.

Coordinate an effective response through workflow and task management

Coordinate an effective response through workflow and task management.

Connect the dots across the organization by combining IT Service Management data with Security Operations

Connect the dots across the organization by combining IT Service Management data with Security Operations.

Why INRY? Value with EASE

Deploy quickly, in as little as 2 weeks

We offer accelerators, supported by our implementation methodology, that help deploy the first phase of the solution in as little as 2 weeks. Our innovative PASS™ and EASE® methodologies focus on providing solutions that deliver Efficient Agile Secure Experiences for our clients.

EASE™

INRY’s implementation services are designed to deliver EASE – Efficient Agile Secure Experiences. We ensure that your transition journey to ServiceNow is as smooth as possible.

Accelerate Value Realization Through Enablement

Value Realization is directly proportional to platform adoption. Our proven enablement and adoption services help organizations drive ROI. Service includes up to 3 quarterly health checks and usage maps post-deployment.

360◦ relationship with ServiceNow

As a ServiceNow Gold Partner with over 100 implementations and excellent CSAT scores, we have vast experience across all ServiceNow applications. Our 360 degree relationship with ServiceNow; design partner, technology partner, sales partner, implementation partner and as client, gives us a holistic understanding of the platform and enables us to drive value for our clients.

Related offerings

Vulnerability Response