Internal communication plays a critical role in building an informed and connected workforce. Yet, for many organizations, the monthly newsletter remains a manual and time-consuming task—one that demands hours of content gathering, formatting, approvals, and distribution. This old way of doing things often causes confusion, slow results, and readers losing interest.
At Cprime | INRY, we saw this as an opportunity—not just to simplify the process, but to redefine how companies communicate internally. That’s why we created NewsGist, a purpose-built app on the ServiceNow platform that automates the creation and delivery of dynamic, AI-powered newsletters.
For many internal comms and HR teams, assembling a newsletter each month can feel like starting from scratch. Teams sift through a backlog of news and updates, struggle to group content into meaningful categories, and often rely on manual tools to format and send emails. Despite the effort, delivery timelines slip, important stories are missed, and employee engagement drops.
What should be a valuable channel for connection becomes a source of operational drag.
NewsGist transforms this outdated process into an intelligent workflow. The app automatically scans and curates articles from the previous month, selecting the most relevant pieces to include. Instead of manually summarizing each one, NewsGist leverages AI to generate concise, informative summaries that get straight to the point, making the content easier to consume.
The app also organizes content into themed sections, grouping related articles in a clean, digestible format. This helps employees quickly find what matters to them without having to scroll through a wall of text.
With built-in scheduling, NewsGist ensures that the newsletter is sent on the first of every month, maintaining consistency across your internal communications. You can also customize email salutations to reflect your organization’s tone or leadership messaging—all without touching a single line of code.
And because it’s built natively on ServiceNow, NewsGist integrates seamlessly with your existing email systems, offering smooth delivery and easy tracking.
With NewsGist, what once took days of manual effort can now be accomplished effortlessly, freeing your teams to focus on strategy and storytelling rather than formatting and logistics. You get consistent communication, curated insights, and better employee experience—month after month.
Most importantly, you ensure that your internal messaging is no longer an afterthought—it becomes a strategic asset that drives alignment and connection across your workforce.
NewsGist is now available for free on the ServiceNow Store. Whether you’re in HR, internal communications, or IT, this tool gives you a smarter way to keep your teams informed and engaged.
About Cprime | INRY
As a ServiceNow Elite Partner, Cprime | INRY helps organizations simplify and scale their digital workflows. From building smart apps like NewsGist to executing enterprise-wide transformations, we deliver outcomes that matter.