Amid their expanding acquisitions that led to a growing number of stockrooms, Lippert Components, a global Manufacturing Corporation, encountered a significant challenge in efficiently managing its hardware assets. The lack of an effective system led to complicated and tedious tracking and allocation processes.
Given their operating model and global reach, providing them with complete control and visibility over their assets was crucial. Implementing ServiceNow ITAM emerged as the ideal solution, and INRY proposed a deployment approach to transform the customer's asset management landscape.
Utilizing INRY's expertise and proven methodology, Lippert partnered with us to revolutionize their asset management practices. By swift deployment of ServiceNow ITAM, INRY helped Lippert achieve remarkable results within a 10-week time frame.
The project began with a thorough analysis of the customer's requirements, laying the foundation for a smooth implementation process. Leveraging the Contracts functionality, INRY assisted in centralizing and tracking contractual agreements, including renewal dates. This empowered the customer to proactively manage contract renewals, ensuring compliance and avoiding potential risks.
INRY optimized asset organization using Stockrooms functionality, minimizing stockouts and enhancing asset availability. Streamlined tracking and retrieval processes improved operational efficiency. Leveraging Asset and Model Records functionality, INRY enabled detailed asset information maintenance, including lifecycles and decision-making insights. This equipped the client with comprehensive tools for effective asset management.
INRY's commitment to customer success was evident throughout the project. They provided tailored training sessions to empower stakeholders with the necessary skills to leverage ServiceNow ITAM effectively. INRY's experts were readily available to address challenges and offer ongoing support, ensuring a smooth transition and post-implementation success.
In Addition to this, they also experienced other benefits, such as
In summary, INRY's unique expertise, rapid implementation, and ServiceNow ITAM capabilities delivered cost savings, operational efficiency, and informed decision-making.