INRY Insights: Cloud, Digital Transformation, and ServiceNow

Webinar: Achieve a Better Quote and Enroll Experience with ServiceNow

Written by Steve Huck | February 16, 2021

Costly and unreliable Sales Automation technology leads to an increase in operational risk. Frequent outages, escalating vendor costs, and service degradation make Open Enrollment a very challenging experience for both Health Plans and their Brokers.

INRY's Health Insurance Quote and Enroll (HIQE) is a stable, scalable, and flexible platform that frees up healthcare executives to focus on new market and member growth opportunities. 

Give your team a modern user experience with our ultimate Quote and Enroll platform. It delivers high availability and performance while enabling self-maintenance, low/no-code development, and quick deployment, and comes with foundational built-in Service Management capabilities from ServiceNow.

Hear Garnet Dark (Global Head of Healthcare Payer Solutions - ServiceNow), Shane Powers (Strategic Advisor for Healthcare Payer Solutions - INRY), Steve Huck (Director for Healthcare Payer Solutions - INRY), and David Miner (Product Manager for Healthcare Payer Solutions - INRY) explain how ServiceNow powered Health Insurance Quote and Enroll (HIQE) from INRY delivers a great experience while generating significant Health Plan New Business and Renewal business growth.

In this on-demand webinar, learn how:

  •  ServiceNow puts you in control of all updates and configurations, so no more managed service contracts
  •  Implementing ServiceNow brings a significant reduction in your annual license and vendor support costs
  •  ServiceNow's "Platform-of-Platform" provides the ultimate Enterprise Architectural and Integration capabilities 
  • If your organization already uses ServiceNow, this implementation can be an extension of your existing license, which helps consolidate your technology stack and vendors

Highlights from the webinar:

02:40 - Priorities for Health Plan CEOs

03:30 - The technology landscape for managing health plans

04:40 - Enrollment challenges faced by brokers 

06:50 - How is ServiceNow approaching and improving user experience

12:10 - The great workflows behind every great experience

13:30 - The uses cases that the Now "Platform of Platforms" solves for the Payer organization

21:00 - A demo of HIQE

Q&A from the webinar:

31:50 - How do you get HIQE into your organization?

33:50 - How does ServiceNow integrate with my Claims system?

35:25 - Is the solution elastic enough to retract processing capacity to reduce costs outside of open enrollment?

38:10 - We just terminated our relationship with our quote and enroll platform vendor. How would this solution be any different?

43:20 - How does pricing work for this?

46:00 - How can I learn more about HIQE? What are the first steps?