Provide an efficient and proactive field service by effectively managing location-based tasks. Resolve problems for IT, customer services, supply chain, retail store operations, and more.
Integrate both CSM and Incident Management to ensure rapid resolution of incidents regardless of where they occur or how they are reported.
Initiate all types of work requests, whether manual or integrated with Internet of Things (IoT) devices. Automate work using drag and drop assignment capabilities. Assign tasks to technicians based on availability and skills.
Access a wide range of process metrics using reporting dashboards to identify bottlenecks and improve service delivery.
Our end-to-end implementation services help you design, deploy, and adopt ServiceNow faster.
Implement field services for IT or customer using ServiceNow best practices
Implement tailored solutions specific to client or industry such as
Create complex or industry specific tasks such as