What is SMART Success for HRSD?
INRY’s SMART Success for HRSD helps organizations meet the business imperative of establishing connected and unified employee experiences to drive employee engagement and productivity while delivering departmental efficiencies. It eliminates the risk of adopting the platform with a packaged service offer that reflects our experience as the go-to partner for ServiceNow’s HRSD customers. Our service offering includes 90 days of initial CloudCover managed services coverage, during which INRY provides post-launch adoption support and measures actual results against your business objectives.
Rapid Time to
With delivery in 8-12 weeks, depending on the organization’s size and complexity
With partnering models that include fixed firm pricing and time and materials service delivery
Through a proven methodology, experienced team, and accountable partner
Aligned to Your Business Outcomes
Better employee experience for all phases of the employment lifecycle
Improved SLA for the capture and resolution of HR inquiries
Proven methodology that can accelerate HR request management
A solution eliminates mundane HR tasks and frees resources for strategic planning
A team that can seamlessly integrate ServiceNow into your enterprise
A future-safe solution that can scale with your organization’s evolving needs
Standardized, secure HR processes that eliminate compliance and risk “gaps”
HIPAA, GDPR, and CCPA compliant for employee privacy protection
A Public Utility Company Puts the ServiceNow Platform to Work to Enhance Employee Experience
INRY has developed a strategic partnership that has extended across multiple ServiceNow HRSD and CSM adoption phases. With each new phase, the organization extends its maturity in managing complex colleague and customer requests.
A Global Medical Technology Leader Leverages ServiceNow HRSD and INRY for Responsive Global Business Services
INRY was selected to help the customer’steam take the next step in their ServiceNow journey.
Western Union and Consumerizing the Employee Experience Advantage
Western Union “consumerizes” HR Service Delivery (HRSD) to provide employees with a level of efficiency by investing in the ServiceNow® platform and INRY’s services.
General Mills innovates employee experience with ServiceNow® and INRY
INRY helped General Mills to implement ServiceNow ® HR Service Delivery. By integrating ServiceNow ® HR with Workday and legacy tools, employees had a single interface to interact with HR.
Casey’s employees use a single portal to get help from any department in 4 clicks or less
INRY helped Casey leverage automation to streamline interactions, intelligently route Store Helpdesk cases between teams, and efficiently manage the workload of field service executives.
2021 HR Technology Conference: Key Takeaways
INRY and ThinkTalent had a fantastic 2021 HR Technology Conference in Las Vegas last week. We exhibited INTalent (a joint venture of INRY and ThinkTalent), our innovative recruiting solution built on ServiceNow platform. INTalent delivers unparalleled efficiency and scalability to talent selection process by providing recruiters with intuitive features to identify the most qualified candidates more quickly. JD Sillion, CRO at INRY and Patrick Foss, President at ThinkTalent represented INTalent at this year’s HR Tech.
3 Simple Steps To Implement ServiceNow HR Service Delivery
It is a common goal of enterprises to want to evolve into the highest levels of HR Service Delivery maturity with ServiceNow even if they are currently utilizing email and spreadsheets.ServiceNow is a feature rich platform with extensive capabilities that we believe can truly digitally transform your HR Service Delivery. However, it cannot be achieved in one single leap; it takes 3 simple steps.
5 Steps to write great HR knowledge articles
A robust HR knowledge base is an effective way to reduce HR case volume, and to improve employee experience.ServiceNow HR Service Delivery contains powerful Knowledge Management that organizations can use together with Case Management and unified Employee Service Center to streamline HR Service Delivery. By strategically introducing a HR knowledge base, organizations can make useful information on topics like benefits, travel, expenses policies, and training instantly available to their employees.
Our Crawl, Walk, Run Approach to HR Service Delivery
Get 3 months of post-go-live support that delivers a full spectrum of managed services
On-demand remote business or technical consultation, ticketing support on HI cases, answering questions and promoting development best practices.Learn more
Enhancements, small tasks like standard reporting and performance analytics, creating knowledge articles, and small projects.Learn more
Keeping the lights on, setting up users, groups & and SSO, integrations, support data imports, end-user support and process documentation.Learn more
Quarterly Business Reviews
Plan and review quarterly organizational goals, review and refresh long-term strategic roadmap.Learn more
Annual CloudCover subscription
With an annual subscription to INRY CloudCover, you can access a full range of managed services and additional support.