Go live with ServiceNow HRSD in 8 to 12 weeks

Unified employee experiences to drive employee engagement and productivity

Go live with ServiceNow HRSD in 8 to 12 weeks

INRY's SMART Success for HRSD is a packaged service offering that drives greater end-user adoption of the ServiceNow platform and delivers ongoing departmental efficiencies

What is SMART Success for HRSD?

INRY’s SMART Success for HRSD helps organizations meet the business imperative of establishing connected and unified employee experiences to drive employee engagement and productivity while delivering departmental efficiencies. It eliminates the risk of adopting the platform with a packaged service offer that reflects our experience as the go-to partner for ServiceNow’s HRSD customers. Our service offering includes 90 days of initial CloudCover managed services coverage, during which INRY provides post-launch adoption support and measures actual results against your business objectives.

Why INRY?

Rapid Time to
Value

With delivery in 8-12 weeks, depending on the organization’s size and complexity

Easy to
Work With

With partnering models that include fixed firm pricing and time and materials service delivery

INRY
Assurance

Through a proven methodology, experienced team, and accountable partner

Aligned to Your Business Outcomes

EMPLOYEES

Better employee experience for all phases of the employment lifecycle
Improved SLA for the capture and resolution of HR inquiries

HUMAN RESOURCES

Proven methodology that can accelerate HR request management
A solution eliminates mundane HR tasks and frees resources for strategic planning

IT

A team that can seamlessly integrate ServiceNow into your enterprise
A future-safe solution that can scale with your organization’s evolving needs

COMPLIANCE

Standardized, secure HR processes that eliminate compliance and risk “gaps”
HIPAA, GDPR, and CCPA compliant for employee privacy protection

Latest Insights

A Public Utility Company Puts the ServiceNow Platform to Work to Enhance Employee Experience
INRY has developed a strategic partnership that has extended across multiple ServiceNow HRSD and CSM adoption phases. With each new phase, the organization extends its maturity in managing complex colleague and customer requests.

Success Story

6 - Minute Read

A Global Medical Technology Leader Leverages ServiceNow HRSD and INRY for Responsive Global Business Services
INRY was selected to help the customer’steam take the next step in their ServiceNow journey.

Success Story

4 - Minute Read

Western Union and Consumerizing the Employee Experience Advantage
Western Union “consumerizes” HR Service Delivery (HRSD) to provide employees with a level of efficiency by investing in the ServiceNow® platform and INRY’s services.

Success Story

5 - Minute Read

General Mills innovates employee experience with ServiceNow® and INRY
INRY helped General Mills to implement ServiceNow ® HR Service Delivery. By integrating ServiceNow ® HR with Workday and legacy tools, employees had a single interface to interact with HR.

Success Story

5 - Minute Read

Casey’s employees use a single portal to get help from any department in 4 clicks or less
INRY helped Casey leverage automation to streamline interactions, intelligently route Store Helpdesk cases between teams, and efficiently manage the workload of field service executives.

Success Story

5 - Minute Read

2021 HR Technology Conference: Key Takeaways
INRY and ThinkTalent had a fantastic 2021 HR Technology Conference in Las Vegas last week. We exhibited INTalent (a joint venture of INRY and ThinkTalent), our innovative recruiting solution built on ServiceNow platform. INTalent delivers unparalleled efficiency and scalability to talent selection process by providing recruiters with intuitive features to identify the most qualified candidates more quickly. JD Sillion, CRO at INRY and Patrick Foss, President at ThinkTalent represented INTalent at this year’s HR Tech.

Blog Post

3 - Minute Read

3 Simple Steps To Implement ServiceNow HR Service Delivery
It is a common goal of enterprises to want to evolve into the highest levels of HR Service Delivery maturity with ServiceNow even if they are currently utilizing email and spreadsheets.ServiceNow is a feature rich platform with extensive capabilities that we believe can truly digitally transform your HR Service Delivery. However, it cannot be achieved in one single leap; it takes 3 simple steps.

Blog Post

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5 Steps to write great HR knowledge articles
A robust HR knowledge base is an effective way to reduce HR case volume, and to improve employee experience.ServiceNow HR Service Delivery contains powerful Knowledge Management that organizations can use together with Case Management and unified Employee Service Center to streamline HR Service Delivery. By strategically introducing a HR knowledge base, organizations can make useful information on topics like benefits, travel, expenses policies, and training instantly available to their employees.

Blog Post

3 - Minute Read