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    INRY Insights

    Over the past decade, we have had the privilege of working with our customers and ServiceNow to gain valuable insights into the industry, content, across various functions. With this knowledge, we have categorized our information into industry-specific topics, content types such as success stories, white papers, webinars, and blog posts, and function-specific insights. We have collected all of these insights on this page for you to explore further. If you have any questions, please do not hesitate to contact us.

    INRY Insights

    • Function
      Employee Experience Security & Risk Business Operations IT Transformation
    • Content
      Success Stories Whitepapers Webinars Blog Posts
    • Industry
      Retail Healthcare Insurance Manufacturing Consumer Products Hospitality B2B Hitech Banking Financial Services Professional Services Construction Agricultural Services Education Local Mining Information Technology Computer Software Government State
    Webinar
    INRY Webinar: Rethinking the Deskless Worker Experience to Drive Engagement, Retention, and Productivity

    Watch INRY Webinar on Rethinking the Deskless Worker Experience to Drive Engagement, Retention, and Productivity

    Joel BowlesJoel Bowles
    Webinar
    INRY Webinar: How Clark County Digitized Election Worker Management with ServiceNow and INRY

    ClarkCounty partnered with INRY and ServiceNow to leverage the power of ServiceNow’s platform capabilities and the Human Resources Service Delivery offer.

    Srikanth BakiSrikanth Baki
    Webinar
    INRY Webinar: Extending the EMR Investment How Baptist Health Optimized with EMR Help

    Learn How Baptist Health optimized its EMR investment with the help of EMR Help integration on the ServiceNow platform.

    Brian DevaneBrian Devane
    Webinar
    Webinar: How ServiceNow Employee Center is Ushering in a New Era of Intranet

    Learn how organizations like yours can use the EC portal as a digital command center to deliver multi-departmental services and employee self-service.

    Padmaja BhaskaruniPadmaja Bhaskaruni
    Webinar
    Webinar: Sustainable, Secure, and Efficient: The Modern Workplace Mandate

    ServiceNow Workplace Service Delivery (WSD) solution provides benefits in stand-alone form and is even more powerful when deployed alongside HRSD.

    Padmaja BhaskaruniPadmaja Bhaskaruni
    Webinar
    Webinar: Elevating Employee Experience at St. Luke's: The Secret Ingredient to Providing Exceptional Care?

    ServiceNow provides St. Luke's the capability of delivering exceptional HR Service Delivery, including 24x7 self-service case management.

    Srikanth BakiSrikanth Baki
    Webinar
    INRY CELEBRATE™ Employee Recognition Management Solution - Built on Now™ Application

    Learn how organisations can make rewards and recognition an easy and effective process with a modern recognition platform, powered by ServiceNow

    Srikanth BakiSrikanth Baki
    Webinar
    ServiceNow Rome - Making the Most of Your Upgrade Journey

    The ServiceNow Rome release includes advanced features, new products, applications, and fixes for existing application issues built on the Now Platform.

    Gautam KrishnaGautam Krishna
    Webinar
    Building an Agile Workplace for Your Hybrid Workforce

    ServiceNow Workplace Service Delivery helps in Managing Health and safety issues in a scalable way, for organizations looking to foster employee engagement.

    Srikanth BakiSrikanth Baki
    Webinar
    Webinar: How Aon is Transforming for Growth with ServiceNow and INRY

    Aon's growth has been dramatic, but the process integration challenges of such a large organization, spanning hundreds of acquisitions, are massive.

    Brian DevaneBrian Devane
    Webinar
    Webinar: Extraordinary Challenges Drive Extraordinary Innovation - A Banking Case Study

    Banks tackle challenges from COVID safety to internal efficiency amidst declining interest revenues.

    Bipin ParachaBipin Paracha
    Webinar
    Webinar: Empowering Recruitment by Design

    Recruiting quality talent quickly and efficiently is one of the essential tasks recruiters strive to achieve.

    Bipin ParachaBipin Paracha
    Webinar
    Webinar: Helping Banks Pivot to Address Lower Income Avoidable Mortgage Foreclosures

    CFPB and FHFA want Banks and Lenders to go above and beyond to accommodate these borrowers. ServiceNow and INRY helped lenders meet their requirements.

    Steve HuckSteve Huck
    Webinar
    Webinar: Avoiding Epic Failure - How ServiceNow/EMR Integration Gives Practitioner Time Back to Patients

    Learn how ServiceNow and INRY teamed up to integrate the Epic “Help” button with ServiceNow ITSM for University of Kentucky Healthcare.

    Brian DevaneBrian Devane
    Webinar
    Webinar: Consumerizing Employee Experience to Retain and Grow Talent in Financial Services

    An Employee experience platform can help organizations deliver consumer-like services people have come to expect in their personal lives.

    Srikanth BakiSrikanth Baki
    Webinar
    Webinar: From Manicures to Motorcycles - How the ServiceNow and INRY Experience Transcends Industries

    ServiceNow evangelists can bring their past experiences to solve their employer's critical issues with ITSM and transform other parts of the business.

    Vishal RaghavanVishal Raghavan
    Webinar
    Formulating a Great Service Experience for Physicians Starts with Onboarding

    Redesign Physician Onboarding with ServiceNow HRSD to make it easier and faster for Physicians to focus on the healing they were hired to perform.

    Vishal RaghavanVishal Raghavan
    Webinar
    Webinar: Achieve a Better Quote and Enroll Experience with ServiceNow

    This webinar tells how a business manages the quote and enrollment processes and drives better service experiences across Sales, Enrollment, and Renewals.

    Steve HuckSteve Huck
    Webinar
    A Roadmap to Return Employees to a Safe Workplace, with ServiceNow and C. H. Robinson

    Learn how INRY and ServiceNow are helping organizations expedite their return to the workplace while ensuring employee safety. 

    Phani ChegondiPhani Chegondi
    Webinar
    Discovering ServiceNow Project Portfolio Management - Ep.4

    Leverage ServiceNow PPM to allocate and track your investment budget through demands and projects to achieve your organizational goals.

    Brian DevaneBrian Devane
    Webinar
    Discovering ServiceNow Project Portfolio Management - Ep.3

    Manage your ongoing initiatives with ServiceNow’s Project Management capabilities from initiation to project closure.

    Brian DevaneBrian Devane
    Webinar
    Champion Success - Partner showcase at Knowledge 2020, GPES

    INRY's CEO, Anu Bulusu, shares her perspective on the Now Value Delivery Framework and how it accelerates the digital transformation journey

    Pavani PonnadaPavani Ponnada
    Webinar
    IT Asset Management Panel at Knowledge 2020

    Mayo Clinic and Donaldson share how INRY's guidance is delivering value with ServiceNow ITAM implementation, before and during COVID.

    Brian DevaneBrian Devane
    Webinar
    Discovering ServiceNow Project Portfolio Management: Ep.2

    Manage and forecast the demand for products and services, and ensure to make informed investment decisions.

    Brian DevaneBrian Devane
    Webinar
    Deliver stellar onboarding experiences in the new normal

    Leverage ServiceNow’s Enterprise Onboarding module to optimize employee services with a single digital experience platform.

    Pavani PonnadaPavani Ponnada
    Webinar
    Discovering ServiceNow Project Portfolio Management: Ep.1

    Leverage ServiceNow Innovation Management to manage the lifecycle of game-changing ideas from submission to fruition.

    Brian DevaneBrian Devane
    Webinar
    What's new in ServiceNow Orlando release

    New features and improvements in Now Mobile, Agent Workspace, Integrated Hub, and more in ServiceNow's Orlando release.

    Pavani PonnadaPavani Ponnada
    Webinar
    HR Integrations for ServiceNow

    Leverage ServiceNow integrations for streamlined user interaction, corporate branding, and persona-based content sensitivity.

    Phani ChegondiPhani Chegondi
    Webinar
    Integrated Organizational Change Management

    Challenges of Organizational Change Management tend to emerge regardless of size, industry, or internal resources.

    Joel BowlesJoel Bowles
    Webinar
    INRY talks Asset Management on ServiceNow

    In this quick 30-minute webinar, we discuss Hardware Asset Management in ServiceNow, Asset lifecycles and more. 

    Phani ChegondiPhani Chegondi
    Webinar
    Customer Service Management with ServiceNow

    In this 30-minute webinar, we cover ServiceNow CSM's self-service portal, integrations, and major issue management.

    Gautam KrishnaGautam Krishna
    Webinar
    Asset Management Integrations with CG4 and INRY

    Smartphones, integrated scanners, and RFID readers to manage asset inventory with barcodes on ServiceNow.

    Brian DevaneBrian Devane
    Webinar
    Security Incident Response in ServiceNow

    Our security experts discuss the different maturity models for implementing ServiceNow Security Incident Response.

    Brian DevaneBrian Devane
    Webinar
    How INRY uses ServiceNow GRC to complete SOC2 Compliance

    Learn about INRY's GRC journey including addressing our SOC2 compliance entirely through ServiceNow GRC.

    Brian DevaneBrian Devane
    Webinar
    American Greetings: Driving customer experience with ServiceNow CSM

    We explore the journey of our client, American Greetings in modernizing Customer Service with ServiceNow.

    Gautam KrishnaGautam Krishna
    Webinar
    After the implementation: Maturing People, Process and ServiceNow

    The implementation phase is just the first step. The maturity of people, workflows, and processes enables business outcomes.

    Karthik Kumar SunderKarthik Sunder
    Webinar
    INRY on NOW: How we run our business on ServiceNow

    INRY leverages ServiceNow internally to run its business and also helps clients achieve excellence with the platform.

    Pruthvi RameshPruthvi Ramesh
    Webinar
    ServiceNow New York for Geeks: New Release Features

    INRY moved from Madrid to New York in one day! Explore Dynamic Translations, Mobile Onboarding, and much more.

    Shea LaughlinShea Laughlin
    Webinar
    Dollar General’s HR transformation with ServiceNow

    Learn how Dollar General implemented a modern HR platform to enhance the employee experience with ServiceNow and INRY.

    Phani ChegondiPhani Chegondi
    Webinar
    A practical guide to enhancing search in ServiceNow

    Organizations are looking to implement AI technologies along with leveraging industry experts to deliver successful outcomes.

    Karthik Kumar SunderKarthik Sunder
    Webinar
    ServiceNow Instance Health and Best Practices Equals Happy Users

    Safeguard your instance from challenges related to security and upgrade that can directly impact your user experience.

    Pruthvi RameshPruthvi Ramesh
    Webinar
    Solving the IT Compliance Integrated Risk Puzzle

    For more details on INRY's solution for automating IT compliance ServiceNow and ControlCase, watch the webinar.

    Brian DevaneBrian Devane
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