Banking industry: Custom ServiceNow Solutions for Banking Clients

Exceed customer expectations by creating connected banking experiences with INRY Banking Solutions

Move at the speed of a digital business to remain competitive. Simplify and modernize your banking operations to empower your staff and deliver customer-centric experiences.

Adopt the best digital workflows that connect all teams and streamline banking operations

Loan Services

Provide your customers a central portal for collaborating on documents and guidelines and gain eligibility for document management
Enable borrowers to digitally submit applications, especially when they may not be able to walk into a bank or have access to scanners
Validate the conditions for loan forgiveness to make faster and efficient decisions during critical times
Enable loan officers to capture information and relevant documents, and connect with customers to follow up and recover loans

Employee Lifecycle Management

Create an intuitive mobile-friendly portal for your employees to submit requests from any device, anywhere, anytime
Resolve tier-one cases through knowledge articles and self-service options, to bring down case volumes and improve efficiency
Replace paper forms with electronic forms on ServiceNow to help HR cut down the average onboarding time per hire from hours to minutes
Provide HR leadership with insights to measure, analyze, and constantly improve HR efficiency through real-time dashboards and reports

Asset Management

Proactively manage hardware inventory and service facility requests for all your branch offices
Get real-time visibility into the availability of ATMs, Coin Machines, Currency Counters, Software Adapters, TCD, TCR, and other assets
Use performance analytics for increased visibility into the asset lifecycle for maintenance, recycling, and replacement

Compliance Operations

Gain insights into control test attestations and coverage for risk, authority documents, and policy violations with the help of executive reports
Enable internal auditors to quickly plan, scope, and execute audit activities, and schedule interviews, walkthroughs, and control test activities
Replace emails and phone calls with one central engagement portal that ensures a single source of truth and easy information sharing

Enablement and Adoption

Introduce your users to ServiceNow workflows and real-time data visual realization through INRY’s tailored coaching sessions
Achieve a single view of work by replacing email notifications with widgets that display information directly from the dashboard
Automate reporting to reduce time spent on generating monthly reports from hours to minutes
Identify and fix roadblocks in incident service management using a custom incident manager dashboard

Operational Resilience

Provide your employees with a one-stop-shop to search knowledge articles, view the latest updates from IT, and request support
Gain visibility into all employee requests with the help of intuitive dashboards to make better business decisions
Reduce the average time taken to resolve incidents by tracking and fixing issues with ServiceNow Incident Management