Modernize Healthcare

Drive patient experience and operational efficiencies using ServiceNow solutions tailored to the healthcare industry

  • Policy and Compliance Management
  • Risk Management
  • IT Business and Financial Management
  • Project Portfolio Management
  • HR Service Delivery

HITRUST Compliance
  • Streamline HITRUST compliance and risk through the effective implementation of ServiceNow Policy and Compliance Management and Risk Management applications
  • Reduce reliance on spreadsheets. Leverage ServiceNow as a single system of record to manage risk and compliance
  • Get "Compliance-as-a-service" and assistance with annual HITRUST assessments through our QSA partner, an approved HITRUST CSF assessor
  • Map HITRUST CSF framework in ServiceNow

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Compliance Reporting
  • Leverage ServiceNow Policy and Compliance Management for automated, timely, and reliable information which may be reported to OPM, HHS, etc.
  • Reduce spreadsheet driven processes, manual efforts and errors in reporting
  • Provide confidence to patients and shareholders with compliance and timely reporting
  • Build rules and thresholds for various types of reporting

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Security
  • Implement ServiceNow® Security Incident Response to improve coordination between teams to resolve security incidents
  • Establish integrated GRC and Security capabilities aligned with industry standards like HIPAA, HITECH, HITRUST, NIST, and ISO
  • Use a consolidated, unified solution to manage all information security and compliance activities
  • Assess and track third party compliance through a collaborative portal with automated alerts

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IT Financial Management
  • Track and manage IT project costs for supporting HITECH requirements, tracking departmental spend, reporting for grants and more
  • Plan, track, and report IT financials at a granular level by integrating and connecting multiple systems
  • Gain complete financial visibility and identify true costs of IT expenditure with real-time reports and dashboards

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Human Resources
  • Drive modern engagement solutions across medical, technical and administrative staff while retaining legacy HR applications and providers
  • Reduce onboarding costs by automating and accelerating physician and employee onboarding
  • Implement ServiceNow HR Service Delivery with Case & Knowledge Management and Self-Service to improve HR efficiency and consumerize employee experience

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