5 Tips to make the most of Knowledge19
IT TransformationBlog Post

5 Tips to make the most of Knowledge19

5 Tips to make the most of Knowledge19


It’s that time of the year again when ServiceNow experts, media, analysts, partners, customers and enthusiasts gather together to take work the next level! INRY is back as a platinum sponsor for Knowledge19 and we can’t wait to see what exciting things are happening throughout the ServiceNow ecosystem.

The educational and networking opportunities you’ll find at the Knowledge conference translate into real-world results. Each day offers new ways to hone your skills and take advantage of innovations impacting your industry.

With over 400 breakout sessions and labs, training sessions, keynotes, workshops, and hackathons, K19 is going to be packed with action. Whether you’re a developer, platform owner or business executive, Knowledge has something for everyone.

As veteran event attendees, we give you 5 reasons why we love Knowledge and tips for making the most of your time.

Community building

Knowledge is more than learning about the product, you’ll experience the wealth of support that comes with being a part of a community with a common purpose.

You’ll be amongst the most talented managers, Directors, engineers, architects, CIOs, project managers, technology partners, developers, and more. Take the opportunity to brainstorm with fellow users about how to make the most of the platform for any given business need. Build relationships with your peers to follow up past knowledge.

To build upon the sense of community, INRY is hosting daily breakfasts and a client appreciation reception. Kickstart your day by coordinating your schedule, networking with peers from different organizations and chatting with our ServiceNow consultants.

Cost-effective education

There are 10 different session categories that range from discussing high-level solution strategy to road-mapping to in-depth technical aspects of the platform. You get to learn from experts in the industry and have answers to all your questions answered in real time.

If you are just starting out with ServiceNow, K19 exposure will launch you in the right direction. You get to learn from hands-on certificate training, live labs, and friendly competitions. The value of what you learn from these sessions far exceeds the cost of attending the event, and easily outweighs the cost of attending one-off sessions throughout the year.

There are also different types of sessions scheduled for different business functions, roles, products, industries and user levels. Use ServiceNow’s content catalog page or the official conference mobile app to filter sessions based on your preferences and build your personal agenda at the event. But hurry up! Over 370 sessions are already full and the rest are fast-filling.

INRY is proud to bring you a variety of breakout sessions this year as well. We invite you to join us in these sessions to hear from both INRY leaders and our clients about the success they have achieved through their ServiceNow implementations with INRY.

You can find us here:

  • TN0846: Now for B2B & Services, featuring First National Technology Solutions
  • BRE1785: Business case for leveraging ServiceNow across the enterprise, featuring Aon, TCF Bank and Regis
  • BRE1787: Instance Health: Good Practices Equal Happy Users
  • KBP0779: Aon Presents: Restructure business operating model, featuring INRY
  • KBP1628: Shriners Presents: Strengthening your security immune system in Healthcare, featuring INRY

Career growth

Maybe, you love the idea of pursuing a career in ServiceNow. However, you lack the clarity of how and what you need to get started. Maybe, you already are in the industry but don’t know what next you should do to progress your career path in the ServiceNow industry. By attending K19, you’ll have the opportunity to gain clarity and answers to all your career roadmap questions. In talking with others who have spent years in the industry, or even with those just starting out, you can get a better picture on what’s next.

Product insights

The ServiceNow platform continues to change in order to acclimate to future workflows. With the recent launch of Madrid, there will be a lot of talk about the latest features and capabilities of the new release.
Here are some must-attend sessions, if you’re interested in learning more about Madrid:

  • What's new: Madrid release HR highlights (BRE1044)
  • ITBM roadmap – Madrid, New York and beyond (BRE1457)
  • What's new for developers in Madrid (CCDT1586)
  • Intro to Mobile (CCDT1566)
  • Problem Management: The path to Madrid and beyond (LAB1408)

Thinking about upgrading to Madrid? Take time to talk with an INRY team member to learn how we upgraded in just one day. Because we run our business on ServiceNow, we can leverage our own experiences while incorporating best practices to work for you.

See you in Vegas!

If your organization is rapidly expanding and is ready to initiate ServiceNow for HR, CSM, Performance Analytics, Finance, and more, you might benefit from getting in touch with ServiceNow partners who are attending K19.

Stop by Booth 1018 to talk with one of our certified consultants about our industry-specific solutions. Or, join in on one of our many Collaboration Corner sessions being held at the booth throughout the week! Our Collaboration Corner will give you unparalleled access to our leadership, process owner experts and clients alike to share best practices and success stories.

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