Turn employee requests into completed work.

EmployeeWorks shifts the focus from how employees navigate systems to how work gets done. The real value comes from connecting requests, workflows, knowledge, and AI-driven execution into one employee experience.

Turn employee requests into completed work.

ServiceNow EmployeeWorks connects employee requests to enterprise workflows across HR, IT, finance, and operations. It helps organizations reduce service friction, improve workflow execution, and strengthen operational efficiency at scale. INRY is one of the first organizations to implement a fully realized ServiceNow EmployeeWorks experience internally, connecting workflows, approvals, knowledge, and AI-guided service execution.

ServiceNow EmployeeWorks

One place to ask, search, and get work done across the organization.

Natural employee interactions

Employees can submit requests, find answers, and complete tasks through the tools they already use. EmployeeWorks connects employees to the right workflows, knowledge, and services with less friction.

Workflow execution across enterprise operations

EmployeeWorks connects requests directly to enterprise workflows across ServiceNow and connected systems, helping approvals, updates, and service actions move faster with fewer manual handoffs.

Connected enterprise systems

EmployeeWorks integrates with platforms including ServiceNow, Jira, Workday, SAP, Salesforce, SharePoint, Confluence, ADP, and Azure AD to improve coordination across teams and departments.

Governance built into execution

All interactions operate within existing security, approval, and compliance controls with role-based access, workflow accountability, and audit visibility embedded throughout execution.

EmployeeWorks Delivery

INRY helps organizations improve how employees interact with enterprise services, workflows, and approvals across daily work. The program is designed to reduce service friction, improve workflow execution, and strengthen employee experience through connected enterprise workflows.

Delivery is structured around INRY’s FLOW methodology: Find, Launch, Orchestrate, Win. This phased approach moves from discovery and intent-to-action mapping through build, conversational experience enablement, and live adoption. FLOW connects workflow alignment, integration enablement, rollout planning, and adoption support into a repeatable delivery model designed for long-term operational success.

Our service offering also includes 90 days of CloudCover managed services coverage. INRY provides post-launch adoption support, continuous optimization, and operational guidance to help organizations maximize long-term value from ServiceNow EmployeeWorks.

Why INRY?

Early EmployeeWorks
Experience

The first organization to implement ServiceNow EmployeeWorks internally.

Operationally Focused
Delivery

Improving workflow execution and reducing service friction across operations.

Connected Enterprise
Workflows

Connecting workflows, knowledge, approvals, and enterprise systems.

Featured Work

The Next Evolution of Employee Experience Is Already Here
Employee experience is shifting from static portals and disconnected workflows to conversational, AI-driven execution. ServiceNow EmployeeWorks and EmployeeHub are changing how employees ask for help, access services, and complete work by connecting workflows, knowledge, approvals, and AI agents into a more unified employee experience.

Blog Post

6 - Minute Read

How ServiceNow can help simplify Employee Onboarding
According to Deloitte, roughly 80 percent of Human Resource executives rate Employee Experience (EX) as important or very important. Given that statistic, it is safe to say that organizations today need a robust EX strategy to attract and retain talent. Moreover, companies that invest in EX had more than four times the average profit and more than twice the average revenue.However, the same Deloitte study shows that only 22 percent of HR executives report that their companies provide a differentiated employee experience.

Blog Post

5 - Minute Read

Deliver stellar onboarding experiences in the new normal
COVID-19 completely changed the way organizations work and operate. When states start relaxing the stay-at-home/shelter-in-place orders, it could be the beginning of a new way of work for most companies. Irrespective of how organizations operated in the past, the experience economy will be a big driver of digital employee experiences, in the new normal. Employee experiences, including onboarding and offboarding, could be key differentiators for organizations big and small. Therefore, it is important to have a strategy that focusses on creating stellar employee experiences.

Webinar

Iowa DOT accelerates HR Onboarding with EASE
With hundreds of seasonal employees hired every year, the HR team at Iowa Department of Transportation faced challenges due to their manual, paper-based processes. Seasonal hires submitted the same information on several paper forms including Iowa Form W-4, Form I-9, as well as internal workforce standards. HR spent up to 6 hours on average to onboard each new hire.

Success Story

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