The client had invested in ServiceNow a few years earlier to modernize the way they work. With no guidance and a very quick implementation, the client’s teams were underusing the platform.
INRY’s specialized enablement and adoption services are designed to help organizations maximize their investment in ServiceNow. With a tailored enablement strategy, INRY identifed 10 power users for initial adoption sessions. By illustrating the automated workflows and customizable dashboards, INRY was able to get users excited to really start using the platform.