![Information-Technology-80x80[1]](https://www.inry.com/hs-fs/hubfs/INRY/IMG/insights/icons/Information-Technology-80x80%5B1%5D.png?width=50&name=Information-Technology-80x80%5B1%5D.png)
INRY’s tailored coaching sessions introduced users to ServiceNow workflows and real-time visual realization of data they never knew existed
![Store-Helpdesk-and-Services-80x80[1]](https://www.inry.com/hs-fs/hubfs/INRY/IMG/insights/icons/Store-Helpdesk-and-Services-80x80%5B1%5D.png?width=50&name=Store-Helpdesk-and-Services-80x80%5B1%5D.png)
A single view of work was achieved by replacing email notification with widgets that displayed information directly within the dashboard
![Dashboards-and-reports-1-64x64[1]](https://www.inry.com/hs-fs/hubfs/INRY/IMG/insights/icons/Dashboards-and-reports-1-64x64%5B1%5D.png?width=50&name=Dashboards-and-reports-1-64x64%5B1%5D.png)
Automated reporting reduced the time spent on generating monthly reports from 4 – 6 hours to just under 45 minutes
![analytics-1[1]-2](https://www.inry.com/hs-fs/hubfs/INRY/IMG/insights/icons/analytics-1%5B1%5D-2.png?width=50&name=analytics-1%5B1%5D-2.png)
A special dashboard built for the incident manager helped identify and fix roadblocks in incident service management without spending time on Excel