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Casey’s enters new markets faster through end-to-end visibility of New Store Development Casey’s enters new markets faster through end-to-end visibility of New Store Development
IT Transformation Success Story

Casey’s enters new markets faster through end-to-end visibility of New Store Development

Picture of Karthik Kumar SunderKarthik Kumar Sunder

https://www.inry.com/hubfs/INRY/PDF/insights/stories/1006_caseys-enters-new-markets-faster-through-end-end-visibility-new-store-development.pdf Caseys-general-stores-logo-150x139[1]
Client:
Casey’s General Stores, Inc
Industry:
Retail
Employees:
37,000
Solution:
ServiceNow Project Portfolio Management

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Moving to a single efficient system to manage the complete Store Development lifecycle helped the team meet and exceed their targets
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Task-level visibility helps the team track their work and collaborate with other teams with increased transparency and accountability
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Elimination of routine tasks through automated workflows and documentation significantly improved quality of work and cut down status meetings in half
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Fast value delivery through phases: New store opening (75% of the work) in Phase 1, Replacements, Acquisitions and others in later phases

With over 5 new stores opening every month, the Casey’s Store Development team needed a unified system to manage their growing pool of documentation. Manual processes did not provide the visibility they needed on the progress of their projects.

A targeted implementation of ServiceNow Project Portfolio Management helped the team streamline their store development process right from the identification of a location to the final construction. With ServiceNow as their single system of record, the team is eliminating dependence on paper.

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