The client aims to continually inspire their workforce to deliver amazing customer experience by creating a culture of appreciation through their recognitions and rewards program. However, their existing solution had limitations in functionality, reporting capabilities, visibility into cash accrued for recognition reward points, and managing reward budget and credits.
The client was able to create an amazing employee experience by leveraging INRY's easy-to-use CELEBRATE application.
The client found the solution easy to configure without technical expertise, adaptable to their current needs, and scalable for future growth.
The leadership is driving a culture of appreciation and engagement using the digital ‘wall of fame’, a feature of INRY’s ERM, which showcases employee and team recognitions and provides visibility to the entire organization
The client linked their recognition process with a reward point system, which serves as a constant motivator for employees to perform better. Data combined from these systems provides powerful insights into employee performance
HR has the flexibility to customize the recognition process workflow and include new steps, such as adding new recognition categories, linking recognitions to rewards, and assigning reward points based on the location of the employee
The eCard functionality helps improve cohesiveness between peers and it is the most-used feature by employees when working from home. Employees use personalized eCards to appreciate a peer and celebrate birthdays or work anniversaries