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A multilingual portal is a new one-stop-shop for 10,000+ employees to find information, use self-service, and contact HR using chat, email, and phone
![settings[1]](https://www.inry.com/hs-fs/hubfs/INRY/IMG/insights/icons/settings%5B1%5D.png?width=50&name=settings%5B1%5D.png)
Integration of Workday and other tools with ServiceNow provided a consistent single source of truth for employees globally
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With over 76% of users accessing the global portal in the first three months of going live, the response to the project was monumental
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70% of cases were resolved in tier one through Knowledge and self-service, bringing down case volumes, and led to improved efficiency