Global Hospitality Company gains efficiency and increased visibility to IT operations

As a reputed developer and operator of high-end hotels, the client wanted to move away from their manual processes of managing IT. They wanted a solution that would enable them to gain visibility into their IT operations and to handle critical issues efficiently. With expansion plans underway, a key objective was to start leveraging ServiceNow ® platform as soon as possible.

INRY’s implementation of ServiceNow ITOM and ITSM enabled the client to bring transparency into their operations and gain better visibility of events and security incidents, making ServiceNow the single system of action.