Global Restaurants Chain

Global restaurants chain’s automated way to track and respond to vulnerabilities

  • Client
    Global Restaurants Chain
  • Industry
  • Employees
  • Solution
    ServiceNow Vulnerability


Manual coordination for managing vulnerabilities
Limited visibility to the CISO
Lack of a unified interface


Integration of Workday and other tools

ServiceNow Integration with Rapid7 provided the client with a single system for vulnerability grouping, assignment, change, risk, and reporting

Automated workflows

Automated workflows facilitate and help the client to enforce a swift response to vulnerabilities

Complete tracking and task-level visibility

Complete tracking and task-level visibility of the end-to-end vulnerability response lifecycle ensured accountability


Personalized dashboards and reports help the CISO and other key security officers to continually monitor and stay updated on vulnerabilities

As a global restaurant chain with systems exposed to the public, protecting those systems and data is critical. The client’s existing processes, required a lot of manual coordination to monitor and manage vulnerabilities. The client’s existing vulnerability tool, Rapid7, did not provide visibility to the CISO.

INRY’s two-phased implementation of ServiceNow® Vulnerability Response enabled the client to leverage automation to report on vulnerabilities in a unified interface, and track actions on those vulnerabilities.

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