Global Restaurants Chain
ClientGlobal Restaurants Chain
Manual coordination for managing vulnerabilities
Limited visibility to the CISO
Lack of a unified interface
ServiceNow Integration with Rapid7 provided the client with a single system for vulnerability grouping, assignment, change, risk, and reporting
Automated workflows facilitate and help the client to enforce a swift response to vulnerabilities
Complete tracking and task-level visibility of the end-to-end vulnerability response lifecycle ensured accountability
Personalized dashboards and reports help the CISO and other key security officers to continually monitor and stay updated on vulnerabilities
As a global restaurant chain with systems exposed to the public, protecting those systems and data is critical. The client’s existing processes, required a lot of manual coordination to monitor and manage vulnerabilities. The client’s existing vulnerability tool, Rapid7, did not provide visibility to the CISO.
INRY’s two-phased implementation of ServiceNow® Vulnerability Response enabled the client to leverage automation to report on vulnerabilities in a unified interface, and track actions on those vulnerabilities.