![curriculum[1]](https://www.inry.com/hs-fs/hubfs/INRY/IMG/insights/icons/curriculum%5B1%5D.png?width=50&name=curriculum%5B1%5D.png)
INRY's creation of 7 self-service forms helped the client to reduce call volumes and processing times by close to 30%
![Training-identified-power-users-70x70[1]](https://www.inry.com/hs-fs/hubfs/INRY/IMG/insights/icons/Training-identified-power-users-70x70%5B1%5D.png?width=50&name=Training-identified-power-users-70x70%5B1%5D.png)
Trainings were held to enable HR managers to make use of data insights to make data-driven decisions and teams to continue to improve catalogs and workflows on their own.
![Employee-Services-80x80[1]](https://www.inry.com/hs-fs/hubfs/INRY/IMG/insights/icons/Employee-Services-80x80%5B1%5D.png?width=50&name=Employee-Services-80x80%5B1%5D.png)
INRY effectively empowered the client's HR to constantly improve and transform into a more strategic partner in the organization
![Integration-of-Workday-and-other-tools-70x70[1]](https://www.inry.com/hs-fs/hubfs/INRY/IMG/insights/icons/Integration-of-Workday-and-other-tools-70x70%5B1%5D.png?width=50&name=Integration-of-Workday-and-other-tools-70x70%5B1%5D.png)
With a tiered service delivery, it was possible to significantly improve HR productivity by reducing the overall volume of cases and increasing the HR capacity of handling cases.