The heart of this solution is the simple, yet brilliant data model that David designed. Traditional IAM data models are complex, with a cobweb of interactions between users, applications, and privileges; even seasoned Access Management professionals struggle with it. Imagine the plight of end-users who must not only make sense of which applications they need for their job function; but also be able to accurately determine what privileges they need.
When the COVID crisis hit, the global economy was shaken, and particularly the Hospitality industry faced some unprecedented challenges. Our client was already leveraging ServiceNow for Incident Management, help desk, and asset management. Implementing Access Management on the same platform would drive faster and better adoption among users.Read More