Introducing PMO Compliance Check on ServiceNow: Proactive Compliance, Confident Delivery

PMOs today face a constant challenge on how to enforce consistent project governance and maintain audit readiness while enabling teams to deliver faster?

Spreadsheets, manual checklists, and scattered updates make it difficult to identify hidden project risks or ensure compliance across your project portfolio. This manual burden often leads to reactive decision-making, delays, and audit stress in industries where governance is non-negotiable.

Cprime|INRY’s PMO Compliance Check, now available on the ServiceNow Store, is designed to change that.

Automating Risk Assessment and Compliance with AI

This is an intelligent risk assessment and compliance automation agent built on ServiceNow, designed to enhance project governance by leveraging AI-powered risk analysis. The agent enables PMO teams to automate risk classification, surface unknown risks, and ensure project compliance with minimal manual effort—eliminating the guesswork from governance and also save critical time in review process.

By analysing financial, schedule, and task-related data from the Project Table, the Agent categorizes projects into Critical, High, or Moderate risk levels while providing detailed reasons for each assessment. These results are updated in real-time within the PMO Dashboard, enabling teams to make informed decisions quickly and proactively mitigate risks.

The Agent surfaces AI-generated, detailed risk assessments directly on each project record, providing clear, actionable insights without manual analysis.

Use Case: Keeping Healthcare Projects Compliant and On Track

A healthcare organization rolling out a major EHR modernization initiative faced challenges tracking project health while ensuring HIPAA compliance. Manual governance was slowing teams down, and risks often went unnoticed until they escalated.

The Dashboard in PMO Compliance Check provides an at-a-glance view of project risks, helping teams prioritize action where it matters most.

By implementing the agent:

• The PMO gained daily, automated risk evaluations, flagging delayed critical tasks and cost overruns tied to vendor dependencies.
• Projects were automatically categorized into risk levels with clear reasons, such as “Task overdue by 14 days” or “Budget burn exceeding plan by 20%.”
• Teams received these insights directly on their ServiceNow PMO Dashboard, allowing project managers to adjust plans proactively, engage stakeholders early, and preserve delivery timelines while maintaining compliance.

Instead of reacting to issues during audits, the organization stayed ahead of potential risks, maintaining audit readiness while keeping projects moving.

Projects are automatically categorized by risk level within ServiceNow, enabling systematic governance and prioritization across the portfolio.

Key Features That Enable Confident Governance

• AI-Powered Risk Assessment: Uses AI to analyze financial, schedule, and task data for accurate risk evaluation.
• Automated Risk Categorization: Classifies projects into Critical, High, or Moderate risk levels based on AI-driven insights.
• Real-Time Risk Insights: Updates the Project Table and reflects categorized risks on the PMO Dashboard for immediate visibility.
• Seamless Integration with ServiceNow: Runs as a fully automated workflow within ServiceNow, eliminating manual tracking and tool fragmentation.
• Scheduled Daily Risk Evaluation: Ensures continuous compliance monitoring across your entire project portfolio.
• Actionable Risk Assessment Reasons: Provides detailed, clear justifications to help PMOs address project challenges efficiently.

Why It Matters

In industries like healthcare, finance, and energy—where regulatory compliance and governance are essential—our Agent enables your PMO to move from manual, reactive processes to automated, proactive governance.

You can now:

• Reduce administrative overhead while maintaining continuous audit readiness.
• Identify unknown project risks before they escalate.
• Guide project managers with clear, actionable insights.
• Strengthen delivery predictability without compromising governance.

Strengthen Project Delivery While Maintaining Audit Confidence

The Agent empowers PMOs to enforce governance standards while giving delivery teams the freedom to focus on outcomes, not manual compliance tracking. It transforms your compliance checks from a static, periodic task into a living, intelligent system that adapts with your projects.

Explore how Cprime | INRY’s PMO Compliance Check, now on the ServiceNow Store, can help your organization strengthen project governance, reduce manual overhead, and improve delivery predictability with confidence.