After the implementation: Maturing People, Process and ServiceNow

The implementation phase is only the first step towards a successful ServiceNow journey. Realizing business outcomes post-implementation requires the maturity of people and workflows, process optimization, and expansion to more functions.

Watch our on-demand webinar to learn how Donaldson, a leading industrial engineering company, achieved this and their success story of going global with ServiceNow!

We'll also discuss:

• How Donaldson expanded the Now platform globally and eliminated IT silos
• Developing a powerful ServiceNow roadmap
• Driving user adoption and change management
• Handling upgrades and enhancements