Medical Device Client speeds up Vendor Risk Assessments with ServiceNow

As the client was managing their vendor assessments in a separate, isolated tool, they needed a way to automate their assessment processes. As one of the world’s largest medical device companies, they interact with thousands of vendors and businesses across the world. Their vendor management team faced challenges in assessing vendors from diverse industries, who often have unique policies and processes to be assessed against.

INRY implemented ServiceNow Vendor Risk Management and enabled the client to improve speed and management oversight.

Ease in managing vendor information as the application provides the Vendor Management team with all information across a single platform

Personalized dashboards and reports help the senior management to gain complete visibility into the organization’s vendor management process

Faster completion of Vendor Risk Assessments through ServiceNow’s automated assessment procedure helps the team address risks faster

The new streamlined vendor assessment process helps the client drive faster approvals and enabled quicker and reliable access to vendor services