Manisha Boddu
In today’s fast-paced healthcare landscape, efficiency and accuracy in patient care are paramount. Practitioners require quick and comprehensive access to patient data to make informed decisions, yet this is often hindered by fragmented medical records spread across various systems and tables. Within ServiceNow's Healthcare and Life Sciences (HCL) modules, patient-related data such as medications, observations, conditions, and procedures are stored in disparate tables, creating a fragmented view of the patient's medical history. This not only slows down the patient onboarding process but also impacts the quality of care delivered.
The Challenge: Fragmented Patient Data
For healthcare practitioners, the process of piecing together a patient's medical history is time-consuming and complex. With critical information scattered across multiple tables, it becomes challenging to get a holistic view of the patient's health. This delay in data synthesis can hinder timely decision-making, affecting patient outcomes. Additionally, the need to manually navigate through each table increases the risk of oversight, potentially leading to misinformed diagnoses or treatment plans.
The Solution: Medical Summary Powered by Agentic AI
Leveraging the power of Agentic AI within ServiceNow’s HCL modules, we can revolutionize the patient onboarding process by generating a comprehensive medical summary. This AI-driven solution streamlines and accelerates the process by aggregating patient-related data from various tables and presenting it in chronological order. This medical summary allows practitioners to swiftly review a patient’s entire medical history, enabling them to make informed decisions more efficiently.
How Agentic AI Transforms the Process
Agentic AI, with its advanced data processing and natural language generation capabilities, brings the following transformative benefits to patient onboarding:
- Data Aggregation and Analysis: By pulling data from multiple tables—such as medications, observations, conditions, and procedures—Agentic AI aggregates all relevant information into a unified, chronological medical summary. This eliminates the need for practitioners to manually sift through disparate data sources.
- Chronological Medical Summary: The medical summary organizes patient data chronologically, providing a clear and coherent narrative of the patient's medical history. This enables healthcare professionals to quickly understand the progression of conditions and the impact of treatments.
- Enhanced Decision-Making: With a comprehensive view of the patient’s medical history readily available, practitioners can make faster and more informed decisions, ultimately improving patient outcomes.
Why Agentic AI is a Game-Changer for Healthcare
Agentic AI’s ability to synthesize and present complex medical data in an easily digestible format revolutionizes how healthcare providers interact with patient information. By reducing the time and effort required to analyze medical histories, Agentic AI not only enhances operational efficiency but also empowers healthcare professionals to focus on what matters most—providing exceptional patient care.
Looking Ahead: The Future of Patient Onboarding
As the healthcare industry continues to evolve, the demand for seamless, efficient, and intelligent patient onboarding solutions will only grow. By leveraging Agentic AI within ServiceNow's HCL modules, organizations can stay ahead of the curve, driving digital transformation and delivering superior patient experiences.
Partner with INRY for Intelligent Healthcare Solutions
At INRY, we are committed to driving innovation in healthcare through intelligent ServiceNow solutions. As a ServiceNow Elite Partner, we combine our deep industry expertise with cutting-edge technology to help healthcare organizations optimize their operations and enhance patient experiences.
Ready to transform your patient onboarding process? Connect with us to learn how we can help you leverage Agentic AI to streamline workflows, enhance decision-making, and deliver exceptional care.