Revolutionizing Volunteer Management with INRY's Solution

In today's fast-paced world of event management and community engagement, managing volunteers effectively has become increasingly challenging. From organizing large-scale events to maintaining Volunteer records, the demands on volunteer coordinators are more complex than ever.

Let’s look at the current challenges and how INRY's Volunteer Management application, built on ServiceNow, is digitally transforming how organizations handle their volunteer workforce.

Common Challenges:

• Lengthy Recruitment Process: Finding volunteers with event-specific skills can be time-consuming
• Lack of Centralized Information: Managing volunteer data, event details, and schedules across multiple platforms leads to confusion and errors
• Poor Communication: Keeping volunteers informed about event updates, schedules, and responsibilities is often inconsistent and ineffective
• Manual Task Management: Assigning and tracking volunteer tasks manually is prone to oversights and inefficiencies
• Limited Visibility: Organizers struggle to get a comprehensive view of volunteer activities, hours worked, and overall engagement
• Complicated Offboarding: The process of properly concluding a volunteer's service is often disjointed
• Timesheet Management: Tracking and approving volunteer timesheets using paper or Excel sheets can be a tedious task
• Inconsistent Payroll: Ensuring accurate and timely reimbursements or payments to volunteers often requires significant effort
• Badges and Certificates: Re-issuing lost or updated badges and certificates can be cumbersome and error-prone, leading to delays

INRY's Volunteer Management Application to the Rescue:

1. Streamlined Volunteer Recruitment

• Feature: Detailed event descriptions and volunteer opportunities posting
• Benefit: It makes it easy for potential volunteers to find and apply for suitable roles, ensuring the right match for events

2. Unified workspace

• Feature: Unified workspace for all volunteer management activities
• Benefit: Provides a single source of truth for event details, volunteer information, and schedules, eliminating confusion and reducing errors

3. Enhanced Communication

• Feature: Integrated notification system
• Benefit: Keeps volunteers informed about event updates, changes, and important information, ensuring everyone stays on the same page

4. Automated Task Management

• Feature: Digital task creation and assignment
• Benefit: Simplifies the process of assigning and tracking volunteer tasks, improving overall event organization and volunteer productivity

5. Comprehensive Reporting

• Feature: Timecard submission and approval system
• Benefit: Allows for accurate tracking of volunteer hours and contributions, providing valuable insights for future planning and volunteer recognition

6. Ease of Offboarding

• Feature: Customizable workflows for pre-boarding and offboarding activities
• Benefit: Ensures a smooth process for bringing new volunteers on board and properly concluding their service, enhancing the overall volunteer experience

7. Awarding Digital Badges and Certificates

• Feature: Automated creation and issuance of digital badges and certificates
• Benefit: Provides recognition for volunteers, boosts motivation, and enhances engagement

8. Broadcast Messaging

• Feature: Real-time communication tool for events
• Benefit: Enables quick updates and announcements, ensuring smooth event execution and volunteer coordination

Contact us to transform your volunteer management using the ServiceNow platform digitally.