Major Health Insurance Organization
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ClientMajor health insurance organization
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IndustryHealth insurance
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Employees2,000+
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SolutionServiceNow Policy & Compliance
Challenges
Emails and spreadsheet driven processes
Limited visibility into the end-to-end compliance lifecycle
Long cycles of audit preparation and certifications
Solution
The ability to track history and store evidence and automation of more than 100 controls have significantly reduced the burden of managing compliance for the client
The automatic requests for evidence sent at periodic intervals have eliminated the need for the information security team to follow up with control owners continuously
Visibility across the entire organization helped the client understand the full scope of risk and provided them with a single point of entry for compliance management
Improved transparency and the ability to send reports to regulators enabled the client to meet commitments while reducing risk and increasing agility
