UNC Health manages their IT investments efficiently with ServiceNow

Dependence on spreadsheets, multiple processes for planning budgets, and cumbersome internal approvals made it extremely challenging for UNC Health to organize their finances. As a major not-for-profit medical centre with multiple supporting entities, UNC Health needed a more efficient way for teams to collaborate on yearly budgeting cycles and the ability to track actuals against yearly budgets to make informed decisions.

With ServiceNow IT Business & Finance Management, INRY helped UNC Health translate their IT costs into business value.

Automated workflows replaced spreadsheets passing from one person to the next and provided an efficient way to track budgets approvals

A visual task board populates the actual spent data based against cost plans and enables finance managers to make informed decisions

Real-time reports and dashboards help finance managers gain complete financial visibility and identify the true costs of their IT expenditure

Cleaning up the business application’s data with minimal impact to the system ensured that the new data was populated into the right tables