Brian Devane

Director - Technology Excellence

Picture of Brian Devane

Brian Devane

Director - Technology Excellence

Brian Devane leads our Technology Excellence and Customer Experience practices. With a wealth of experience in IT Asset Management (ITAM/HAM/SAM), Strategic Portfolio Management (SPM), and IT Service Management (ITSM), Brian is a dedicated and solution-focused problem solver, helping our customers succeed and maximize their investments in ServiceNow.

Brian brings unique insights and perspectives from his unconventional work background and experiences. Having also been a ServiceNow customer himself before joining INRY, Brian understands the challenges faced by organizations across various industries. His approach centers on building strong relationships, fostering customer trust, and working collaboratively to achieve shared victories.

Areas of Expertise

  • IT Asset Management (ITAM)
  • Software Portfolio Management (SPM)
  • IT Service Management (ITSM)

Education

  • Bethel University
  • Stanford University Graduate School of Business

Insights

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