Unlocking Operational Excellence with INRY's EASE Framework

Unlocking Operational Excellence with INRY's EASE Framework

INRY’s Efficient, Agile, and Scalable Experiences (EASE) framework empowers customers to achieve operational efficiencies by optimizing their workflows using the Now Platform as the single system-of-action. INRY EASE enables businesses to operate effectively and respond swiftly to changes, helping them maintain a competitive edge—whether they are navigating transitions such as hybrid work models or scaling to meet market demands. Additionally, businesses can seamlessly scale, laying the groundwork for future growth and expansion.

INRY EASE

Drives a holistic transformation for organizations by implementing solutions that accommodate increasing workloads, expand global teams, or insource critical functions, all while enhancing experiences for employees, agents, end-users, and customers. Through the INRY EASE framework, organizations not only achieve their immediate goals but also position themselves for sustained success in an evolving digital landscape. INRY EASE is aligned with ServiceNow’s Global Solutions Framework (GSF).

Our services are designed to deliver maximum client value

Efficient

Achieve peak operational performance

Agile

Adapt to organization's needs and demands

Scalable

Support seamless growth and future readiness

Experiences

Enhance user experiences and engagement

Why INRY?

INRY is solely focused on specializing in and delivering ServiceNow implementations. Our project delivery approach emphasizes quick time to value, ease of engagement, and a commitment to ensuring customer success.

PASS Methodology

INRY EASE is delivered using Process Area Specific Sprints (PASS) Methodology and CloudCover. INRY’s proprietary project delivery methodology PASS is designed to rapidly deploy and introduce ServiceNow functionality for organizations with a targeted focus on enablement & adoption. Derived from a fusion of best practices from Agile and PRINCE2 methodologies, PASS ensures an efficient and user-focused implementation. In addition, it incorporates good project governance led by our Management Sponsors and Delivery Assurance team.

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INRY CloudCover

As adoption of the solution increases across the organization, post Go-Live, the need for resources to support the solution inevitably grows. INRY's CloudCover service enables internal teams with limited capacity to make platform enhancements, implement process improvements, and identify roadmap opportunities that accelerate ServiceNow ROI. CloudCover complements, but does not replace, ServiceNow Support and includes value-added services such as Ask INRY, Platform maintenance, and Quarterly Value Reviews to assess platform value.

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Integrated OCM

Integrated Organizational Change Management (OCM) is a key component of INRY’s PASS methodology, designed to keep pace with the rapid deployment of modern cloud-based software implementations. By embedding change management practices directly into project methodologies, Integrated OCM enables teams to quickly adapt to new processes and embrace change with confidence. Hence, ensuring smooth transitions, effective alignment with new practices, and enhanced project success without separate OCM tracks.

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