The first episode in this series focused on how you can leverage ServiceNow's Innovation Management module for managing the lifecycle of an idea from a single platform.
In this episode, we will talk about how you can enable ideation (generating, developing, and communicating new ideas) to support corporate initiatives and make strategic decisions when allocating budgets, by leveraging ServiceNow's Demand Management. We recommend you watch the first episode of this series, on Innovation Management to set the context for this webinar.
In this on-demand webinar, our Project Portfolio Management Specialist, Gautam Krishna, discusses how you can leverage ServiceNow's Demand Management module for managing the lifecycle of Demands and building demand management processes to take strategic decisions.
In this Episode:
04:00 - How can you achieve business value of IT Business Management
06:33 - Understand the interconnection between ServiceNow's Idea, Demand and Project
07:58 - Understand how can you leverage demand management to take critical investment decisions
09:41 - What are the vital roles and responsibilities of Demand Manager
13:24 - How to nourish your demand through all stages?
18:32 - Understand how to build solid business case for your demand
21:30 - How to leverage demand assessments and understand the outcomes from them
23:27 - How to leverage Demand Workbench, Portfolio workbench, and Timeline visualization
27:31 - Maintain a checklist to achieve higher maturity with demand Management
31:07 - Interesting questions on demand management