ServiceNow's Project Management module helps organizations track and manage projects, project resources, and ITIL processes (incident, problem, and change) from a centralized platform. It allows employees to manage all tasks in one place and eliminated the unnecessary overhead of uploading project information from disparate systems.
The 3rd instalment in our 5-part webinar series explores how organizations can leverage ServiceNow’s IT Business Management capabilities to apply Project and Portfolio Management best practices. The first two episodes talked about effectively driving innovation through Idea Management, and managing the demand management lifecycle to take strategic decisions and allocate budgets to support corporate initiatives. We recommend you watch the first two episodes of this series, on Innovation Management and Demand Management to set the context for this webinar.
In this webinar, our Project Portfolio Management Specialist, Paul Kuechenmeister, discusses how you can manage your ongoing initiatives with ServiceNow’s Project Management capabilities, from initiation to project closure. Some of the key topics include:
Highlights of this Episode:
03:15 - Why project management matters
05:20 - What is Project Management
07:16 - Know the key people involved in Project Management
08:16 - Addressing common challenges in project initiation
11:19 - Developing standard ServiceNow project templates
13:13 - Managing your resources during project initiation
16:20 - Addressing the common challenges in project planning and execution
17:18 - Standardizing status reporting
19:43 - What are RACI logs and RIDAC, and how do they help in project execution
23:12 - Addressing common challenges in project closure
28:46 - Understanding how ServiceNow can tackle every project management activity
32:10 - Answers to questions from the audience:
You can also access the slide deck that was presented in the webinar by clicking on the "Watch Webinar" button.
Solution Strategist at INRY
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