Operating in the highly competitive B2B services industry, the client sought to transform the way they managed IT projects. Existing processes and tools did not provide visibility to cost plans, utilization, financials, and project performance.
Working closely with the client’s IT teams, INRY implemented ServiceNow IT Business Management. By moving their ongoing projects and demands to ServiceNow, the client started leveraging ServiceNow as the single system across the project and portfolio management lifecycle including financials and demands.