Hitech Manufacturer

Hitech Manufacturer gains complete visibilty into their Asset Management Lifecyle

  • Client
    Hitech Manufacturer
  • Industry
    Manufacturing
  • Employees
    2000+
  • Solution
    ServiceNow IT Asset
    Management

Challenges

Manual Asset Management
Silos within IT
Manual reporting

Solution

Information-Technology

Automation of inventory checks, purchasing, and software deployment helped improve the turnaround time and reduce labor costs

Training-and-Development

ServiceNow as a single system of ecord completely eliminated dependence on spreadsheets within 3 weeks of going live with Asset Management

Human-Resource

Performance analytics provided seamless reporting and increased visibility into the client’s asset lifecycle for maintenance, recycling, and replacement

Store-Helpdesk-and-Services

Interactive dashboards and reports painted a clear picture of multiple asset views for the executive leadership without the need for manual processes

With a succession of mergers and acquisitions, the client’s visibility into their assets was limited. Dependence on email and spreadsheets for managing assets created silos within IT leading to extremely manual methods of organizing and reporting.

INRY’s implementation of ServiceNow Asset Management as a single system of action helped the client to move away from all of their manual processes. By introducing the client’s IT teams to the ServiceNow platform early, INRY helped accelerate ease of adoption with a complete replacement of processes.

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