Iowa DoT cut down IT process friction and improved employee satisfaction
IT TransformationSuccess StoryGovernmentState

Iowa DoT cut down IT process friction and improved employee satisfaction

Iowa DoT cut down IT process friction and improved employee satisfaction

Self-service portal, searchable knowledgebase and more.


Putting employees first is at the core of Iowa DOT’s strategy with a mission to deliver great experiences with a human touch. Yet inefficiencies in IT service delivery were holding back innovations within the organization.

INRY implemented ServiceNow® IT Service Management and also built a self-service IT portal to help the client overcome their IT challenges and improve efficiency.

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