![website[1]](https://www.inry.com/hs-fs/hubfs/INRY/IMG/insights/icons/website%5B1%5D.png?width=50&name=website%5B1%5D.png)
ServiceNow as a single system of action eliminated the various complexities in their processes and sought a partnership that helps them increase their return on investment
![employee[1]](https://www.inry.com/hs-fs/hubfs/INRY/IMG/insights/icons/employee%5B1%5D.png?width=50&name=employee%5B1%5D.png)
An employee-friendly portal designed with an integrated employee knowledge base helped to defer questions that can be resolved without assistance
![icn-b-70x70[1]](https://www.inry.com/hs-fs/hubfs/INRY/IMG/insights/icons/icn-b-70x70%5B1%5D.png?width=50&name=icn-b-70x70%5B1%5D.png)
A one-stop solution helped the client move their Facilities management to ServiceNow and enabled the facilities team to manage their tasks efficiently
![settings[1]](https://www.inry.com/hs-fs/hubfs/INRY/IMG/insights/icons/settings%5B1%5D.png?width=50&name=settings%5B1%5D.png)
Configuration of ServiceNow to work with ShoreTel provided a more efficient way for the client to manage their calls and their contact databases in ServiceNow