Life Time makes it easy for their Finance team to deliver timely and accurate information
Business Operations Success Story

Life Time makes it easy for their Finance team to deliver timely and accurate information

Life Time makes it easy for their Finance team to deliver timely and accurate information


Receiving between 7500 – 10000 emails per month across 30 different mailboxes resulted in backlogs and forced high-paid accountants at Life Time to perform transactional tasks leaving little time for value-add activities. At the end of each month, the team handled P&L requests that required them to manually answer close to 1500 emails within a 24-hour time frame.

With interactive workshops, INRY initiated the implementation of ServiceNow and worked closely with the client to get real-time feedback and accelerate ease of adoption.

How Casey’s completely transformed their Store leadership training lifecycle-01 A new centralized SSO-enabled portal provided users the ability to quickly search knowledge, use self-service options, and raise tickets
How Casey’s Advertising team provides swift delivery of promotions-01 A new ‘re-case’ form built on ServiceNow simplified month-end P&L requests and helps the team to provide timely and accurate information
Global services firm transformed their end-to-end Risk and Compliance Management-04 Real-time reporting allows managers to monitor the volume of requests, status within a workflow, length before resolution, knowledge views and more
Life Time makes it easy for their Finance team to deliver timely and accurate information-04 INRY’s assistance in reinforcing adoption helped users to quickly start using ServiceNow and led to a 45% reduction in tickets registered within 3 weeks
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