![team[1]](https://www.inry.com/hs-fs/hubfs/INRY/IMG/insights/icons/team%5B1%5D.png?width=50&name=team%5B1%5D.png)
A new global employee portal provides a single place to search knowledge, use self-service, and submit requests
![message[1]](https://www.inry.com/hs-fs/hubfs/INRY/IMG/insights/icons/message%5B1%5D.png?width=50&name=message%5B1%5D.png)
Email notifications were set up to notify employees of the progress of their cases, and automated case satisfaction surveys helped gauge employee engagement
![analytics-1[1]-3](https://www.inry.com/hs-fs/hubfs/INRY/IMG/insights/icons/analytics-1%5B1%5D-3.png?width=50&name=analytics-1%5B1%5D-3.png)
Automated reporting provides the new shared service organization with the insights they need to track, measure, and improve performance
![intellectual[1]](https://www.inry.com/hs-fs/hubfs/INRY/IMG/insights/icons/intellectual%5B1%5D.png?width=50&name=intellectual%5B1%5D.png)
An integrated knowledge base on the portal helps to search for information quickly, and create cases for various pre-built services including benefits, payroll, onboarding, time off, and general inquiries