ServiceNow® HR Service Delivery for intelligent service workflows

We wanted 70% of our managers to be in there and using the platform in the first 3 months, and we exceeded that.
Jacqueline Williams-Roll CHRO at General Mills

ServiceNow® HR Service Delivery for intelligent service workflows

We are one of the first ServiceNow HR partners with extensive experience. Our success with both large and small clients will help you simplify access to services, improve HR productivity, streamline employee transitions, and optimize service delivery.

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4.65 out of 5

ServiceNow HR Experts You Can Trust

Leading Elite Partner
Leading Elite PartnerConsistently rated among the top 5 ServiceNow partners
Proven Success
Proven SuccessOur clients love our focus on business outcomes and value
Global locations
Global locationsRound-the-clock availability with global delivery centers

Provide high touch where it matters-1

Provide high touch where it matters

Provide high touch where it matters-1

Leverage rich data from Workday, Oracle, SAP SuccessFactors, Lawson and other HCM systems to personalize the digital experience across platforms, with powerful and secure integrations with ServiceNow featuring multi-SSO, multi-factor authentication, and network location-based access.

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ServiceNow HR outcomes our customers love

Dollar General replaced Neocase to modernize employee experience
US Mining client built HR Shared Services and continues to modernize
General Mills transformed Global HR Service Delivery with ServiceNow
Iowa DoT cut down seasonal onboarding from 8 hours to 30 mins
Luxury Salon Chain simplified Employee Requests Management
Fortune 500 Retailer insourced HR Service Delivery with ServiceNow
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More expertise than any other ServiceNow HR partner

We were one of the first to start using ServiceNow for HR, as a design partner we helped to build the product and continue to be the leading HR implementation partner for ServiceNow.

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4.65 out of 5

Why INRY for ServiceNow HR?

Rapid Time to Value

Time to Value

Our PASS methodology delivers repeatable, predictable results with fast time to value from your ServiceNow investment.

Flexible Engagement Models

Flexible Engagement Models

We make it easy to do business with us right from initial contracting to delivering projects and post-project support.

INRY Assurance


Our delivery and governance processes eliminate surprises, and enable us to offer outcome-based pricing and assure success.

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ROI from ServiceNow HR in weeks, not years

2 weeks
Pilot Group
6-9 weeks
and Business Go-live
2 weeks
Ongoing process
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See why organizations of all sizes love working with us
  • University Of Kentucky Healthcare
  • Red Wing
  • General Mills
  • Dollar General
  • Scoular
  • City of Minneapolis
  • FNTS
  • UNC Health
  • Life Time
  • Keller ISD
  • Iowa DoT
  • eLipslife
  • Shriners Hospitals for Children
  • American Greetings
  • Casey's

We speak HR and IT. With our long history of HR digital transformation using ServiceNow, we know what different organizations need at different times. We don't just implement ServiceNow. We maintain an active community of ServiceNow users for our clients to learn from each other and share best practices. We truly believe that our clients are our best salespeople!

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ServiceNow Implementations Talk to an Expert Learn more
ServiceNow Implementations

Implement ServiceNow with best practices to maximize ROI and speed up time-to-value

Managed Services Talk to an Expert Learn more
Managed Services

Get round-the-clock assistance and support from ServiceNow experts

Upgrades & Instance Health Talk to an Expert Learn more
Upgrades & Instance Health

Plan and execute ServiceNow upgrades with minimum disruptions

Apps and Accelators Talk to an Expert Learn more
Apps and Accelators

Discover custom apps by INRY designed to deliver great experiences

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ServiceNow HR Service Delivery FAQs

ServiceNow has three levels of product, namely Standard, Professional, and Enterprise. The pricing depends on the existing ServiceNow relationship and the volume of licenses purchased.

Given the diverse customer base, however, there is no simple answer. We can help you arrive at the right pricing if required. Our team can help you share a high-level ballpark for the initial project business case.

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The five HR service delivery maturity levels are high-touch, managed, self-service, self-reliance, and employee-driven HR experience. Our team at INRY partnered with ServiceNow in the maturity definition and the various services aligned to the maturity levels. Contact us to learn more.

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ServiceNow is the leader in HR Service Delivery. Starting with Case Management, ServiceNow has built profound technology in portals, Knowledge Management (Content and policies for HR), integrations, and end-to-end employee experience. ServiceNow is also a very secure platform endorsed by IT organizations in over 70% of medium and large enterprises.

Finally, given its high usage, most companies are comfortable using ServiceNow for IT Service Delivery. It is easier to drive usage and adoption for HR service delivery when employees go to the same place for all enterprise services.

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ServiceNow provides integrations at the user experience layer through Enterprise Service Center (ESC) and back end integrations through Integration Hub.

HR deals with Human Capital Systems like Workday, Oracle, and SuccessFactors, legacy applications, policies, and content in websites and SharePoint. Each of these requires a different integration. Learn more about how ServiceNow works together with all these applications.

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