HR Service Delivery

Drive Employee Engagement and HR Efficiencies with Simple, Automated, and Intelligent HR Service Delivery.


We are one of the leading services partners in delivering ServiceNow HR solutions. We have helped organizations transform their HR services with aspects as simple queries or  requests that involve cross functional coordination.  Using intuitive employee portals with self-service options, request and tracking services, and access to HR knowledge-bases, we have increased the efficiency of HR teams.

Our approach is not limited to implementation of ServiceNow HR solutions alone. We work with you to plan the transformations by facilitating workshops, design sessions, and finally transitioning HR processes into a ServiceNow solution. We guide you through a smooth transition from your current systems and practices to the new environment.

Our engagement goes beyond deployment with our unique enablement and adoption services to ensure you get maximum value from your investments.

Key Benefits

Increase Engagement

Increase Engagement

A single system for all HR services. Simple, integrated, automated, and intelligent workflows.


Create Transparency

Self-service options for on-demand access to services. One place for all HR knowledge assets.


Empower HR Staff

Empower HR service delivery staff by automation of manual tasks and on-demand intelligence.


Reduce HR Risks

Built in rules and controls, automated processes and reports, and a single system of truth help reduce potential risks.

Implementation Services

Solution and Strategy

Solution & Strategy

Targeted workshops to build road maps, review existing implementations and perform gap analysis while providing recommend next steps.

Essential Implementation

Essentials Implementation

Go Live in 2 weeks using out of the box capabilities and start using ServiceNow HRSD for case management.

Targeted Implementation

Targeted Implementation

Implement ServiceNow to drive specific outcomes related to HRSD, build workflows, alerts, notifications and SLAs.

Advanced Implementations

Advanced Implementation

Implement ServiceNow for complex requirements, including integrations with other applications, HR systems and portals.

Enablement _ Adoption

Enablement & Adoption

Client specific programming to empower users to leverage their implementation effectively and drive successful adoption.



Standardized, instructor led, sessions with hands-on labs for training end users on ServiceNow HRSD.



Support ongoing enhancements to an existing ServiceNow HRSD implementation and additional integrations.



Upgrade to the latest version of ServiceNow and leverage newer features and functionality.

Employee Engagement Portals

Employee Engagement Portals

Intuitive and engaging portals for employees to find relevant HR information, submit & track cases by using self-service.

Advisory Consulting

Advisory Consulting

Provide business process consulting, services and industry best practices around HR Service Delivery.

Cofigure Apps

CoFigure Apps

An integrated suite of HR applications built on the ServiceNow platform to attract, engage and transform employees.

Other Services

Other Services

Contact us for additional information about the complete breadth and scale of our capabilities.


Case and Knowledge Management
Employee Service Centre
Enterprise Onboarding and Transitions

Why INRY? Value with EASE

Deploy quickly, in as little as 2 weeks

We offer accelerators, supported by our implementation methodology, that help deploy the first phase of the solution in as little as 2 weeks. Our innovative PASS™ and EASE® methodologies focus on providing solutions that deliver Efficient Agile Secure Experiences for our clients.


INRY’s implementation services are designed to deliver EASE – Efficient Agile Secure Experiences. We ensure that your transition journey to ServiceNow is as smooth as possible.

Accelerate Value Realization Through Enablement

Value Realization is directly proportional to platform adoption. Our proven enablement and adoption services help organizations drive ROI. Our service includes up to 3 quarterly health checks and usage maps post deployment.

360◦ relationship with ServiceNow

As a ServiceNow Gold Partner with over 100 implementations and excellent CSAT scores, we have vast experience across all ServiceNow applications. Our 360 degree relationship with ServiceNow; design partner, technology partner, sales partner, implementation partner and as client, gives us a holistic understanding of the platform and enables us to drive value for our clients.


Check our Knowledge Articles on various implementations of ServiceNow products

Webinar: Dollar General’s HR Transformation With ServiceNow

Future of Work Tour 2019 (September 18, 2019)

How to Drive Organizational Adoption for ServiceNow

Scoular modernizes IT Services Management with ServiceNow in just 2 weeks