Srikanth Baki

Director - Cloud Cover

Picture of Srikanth Baki

Srikanth Baki

Director - Cloud Cover

Srikanth is a passionate employee experience and customer success leader leading our Employee Workflows practice. As a practice leader, Srikanth is committed to delivering value to clients, driving innovation, and empowering the team to reach their full potential.
Srikanth brings excellent knowledge/expertise in the areas of HR, ITSM, CSM, ITBM, Service Portals, and Custom Applications. He is an out-of-the box thinker who always has unique solutions for tough terrains leveraging his problem-solving skills. Besides being a techie, Srikanth is a passionate badminton player and a huge enthusiast of motorcycles and cars.

Areas of Expertise

  • HRSD Implementation Specialist
  • Certified Customer Service Management Instructor
  • ServiceNow Certified Administrator

Education

  • IIT, Kharagpur

Insights

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